--000000000000cf005f063f930e25 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect! Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * On Wed, Sep 24, 2025 at 4:48=E2=80=AFPM Emily Swackhamer wrote: > Thanks Emily and Sarah! > > Sarah, if they need someone to help with grab bars/accessibility at home > we can refer to Next Day Access. I will get you their direct contact info= . > > On Wed, Sep 24, 2025 at 4:31=E2=80=AFPM Sarah Tenny > wrote: > >> Assessment confirmed- thank you! >> >> Sarah Tenny, BSN, MSN >> Client Success Manager >> sarah.tenny@thekey.com >> Mobile: (314) 718-6255 >> Office: (314) 863-8989 >> TheKey.com >> *We value your feedback. Please leave us a Google review >> * >> >> >> >> On Wed, Sep 24, 2025 at 4:23=E2=80=AFPM Emily Lynch w= rote: >> >>> Hello , >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing assessment. ** >>> >>> +please call tomorrow to confirm and intro+ >>> >>> Assessment Date and Time:9/30 at 2pm >>> >>> Client Name: Susan Schroder >>> >>> Chatter Notes: Susan had hip surgery in April and has had a decline >>> since. She went to a rehab center for a week, but left as her son in la= w >>> passed away. They did not re admit her. She has been at Dougherty Ferry >>> Assisted Living and Memory Care for several months and really not doing >>> well. Family is bringing her home and daughter is moving in with her. >>> Daughter, Debbie, works from home and is needing assistance during the = day >>> for at least 4 hours, likely 6-8. Susan has limited mobility due to her= hip >>> surgery and lack of rehab. They will be bringing pt in the home and are >>> looking forward to having us also help with her excercises and walking. >>> Susan has a walker, wheelchair, power chair, stair lift and walkin show= er. >>> They are looking to add grab bars. Care would be coming in the morning, >>> helping get ready for the day, shower, breakfast, doing some activities= , >>> socialization, maybe some lunch as well. Susan has been isolated and th= ey >>> would like to see her get out in the community as well. Susan likes to >>> quil, play checkers, go to the library and engage in group activities. >>> Susan lost her husband two years ago and is very lonely. Debbie is brin= ging >>> her home on Friday. >>> >>> >>> Caller Name: Debbie (daughter) >>> >>> Caller Phone number: >>> >>> (314) 757-6028 >>> >>> Referral Account: carescout >>> >>> SF LINK: >>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/= 006UH00000TseUQYAZ/view >>> >>> Range Quoted: 28.75 starting rate >>> >>> Address: 234 south forest >>> >>> webster 63119 >>> >>> Weekly Hours: at least 20 >>> >>