----==_mimepart_69b0a57a15fdf_6fd454b8349563ab Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Kristal, I have tried Ramandeep at 506-899-6481 again with no answer.= I will be closing the case out as unsubstantiated based on your previous= update. If Ramandeep gets in contact, please her know that I would still= like to obtain her statement for our due diligence. Thank you! T= hank you, Chantal Grinstead Senior Employee Relations Advisor | TheKe= y Work Mobile: 949-781-5944 Zoom Phone: 531-224-4362 ext 185323 = ** I am located in the Central Time Zone and I am sending this at a ti= me that suits my schedule. Please do not feel obligated to respond outsid= e of your designated working hours. ** = On Fri, Mar 6 9:52 PM , HR Business Support wrote: = Hi Kristal, Thank you for this update. As of today, I have not been abl= e to reach Ramandeep. Can you tell me if the correct contact number for h= er is 506-899-6481? Without camera footage or the involvement of local l= aw enforcement, the only thing outstanding in this case is Ramandeep's st= atement. Following this, I will be able to close out the investigation bu= t, unfortunately, it does not look like we will have much resolution. Wit= h the son mentioned the government PSW as a suspected party, we will not = be able to substantiate our caregiver's involvement-- barring Ramandeep m= aking an admission. = = Is there any further support you need in handling next steps? = = Thank you, = Chantal Grinstead = = Senior Employee Relations Advisor | TheKey = = Work Mobile: 949-781-5944 = Zoom Phone: 531-224-4362 ext 185323 = = = = = = ** I am located in the Central Time Zone and I am sending this at a time= that suits my schedule. Please do not feel obligated to respond outside = of your designated working hours. ** = = = On Fri, Mar 6 12:00 PM , Kristal wrote: = = Hi Chantal, = = I followed up this week with the son, Jeff. He mentioned that his mother= , Valerie, is "okay and not traumatized" but will like to continue holdin= g services until further notice. The money has not turned up yet but they= only suspect the OHaH PSW considering she is there for "a shorter period= of time and greater opportunity to do this". He believes waiting a coupl= e of months before reaching out is feasible. = = Their services remain on hold. = = = = Kristal Parris RN, BScN = Client Success Manager Tel: 416-488-8777 = Email: kristal.parris@thekey.com = = Website: TheKey.ca = = = = = = = = = = = = On Fri, Feb 20, 2026 at 7:20=E2=80=AFPM Kristal Parris wrote: = = = = = Hi Chantal, = = Thank you for your prompt response. Please see below: = = Are there cameras in the home?- Not currently = When was the money last confirmed to be in the wallet, and when was it f= irst noticed missing? Unsure, but the client reported "a couple of days n= ow" on Thursday Feb. 19 = Who had access to the home during that specific timeframe? Three parties= are involved: the government PSW, TheKey PSW, and a nei