--0000000000008c762406483301bf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you! Sarah Tenny, BSN, MSN Client Success Manager sarah.tenny@thekey.com Mobile: (314) 718-6255 Office: (314) 863-8989 TheKey.com *We value your feedback. Please leave us a Google review * On Mon, Jan 12, 2026 at 9:51=E2=80=AFAM Liesel Springall wrote: > Bob called needing to reschedule Nancy's AX Wednesday. I asked if he has > another date in mind to reschedule and stated he doesn't know but will > probably reschedule. Thanks! > > - > - > > > > > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > > > On Fri, Jan 9, 2026 at 8:42=E2=80=AFAM Sarah Tenny wrote: > >> Confirmed for 1/14 3:30pm >> >> Sarah Tenny, BSN, MSN >> Client Success Manager >> sarah.tenny@thekey.com >> Mobile: (314) 718-6255 >> Office: (314) 863-8989 >> TheKey.com >> *We value your feedback. Please leave us a Google review >> * >> >> >> >> On Thu, Jan 8, 2026 at 5:47=E2=80=AFPM Rebbecca Foulon > rebbecca.foulon@thekey.com> wrote: >> >>> Hello St. Louis, >>> >>> The below Opportunity is ready for an assessment! An intake call has >>> already been conducted. Please contact the caller to introduce yourself= and >>> confirm the assessment date/time. >>> >>> **Please confirm the CSM completing assessment. ** >>> >>> Assessment Date and Time: 1/14/26 at 3:30pm CST >>> >>> Client Name: Nancy Nicholi >>> >>> Chatter Notes: Client has dementia. Had a brain surgery, removal of >>> mengioma (fatty tissue), and has gone downhill since. Client is bed bou= nd >>> and is on hospice. Primary cg is husband. Had a bed sore that "went bad= " >>> and is above her coccyx. Caused a sinus in her back which has new skin >>> tissue growth and is not open to infections. May need a change of dress= ing >>> to that area if client had a bowel movement that gets into the wound, b= ut >>> doesn't happen often - just changing a bandage. Has hoya lift but husba= nd >>> only uses it - cg won't need to use it. Has a Jerry chair that husband = also >>> works. Client has a cg now but he said the management is terrible and t= he >>> caregivers are not trained. >>> >>> Hospice Company: Bristol Hospice >>> >>> Referral Source: Google >>> >>> Schedule: 4 hours a day, 6 days a week: 11am-3p >>> >>> Needs: Feeding her lunch, companionship, engage with her in conversatio= n >>> to give >>> >>> Client alert/oriented: Yes, more alert and can respond in the morning, >>> can be combative but very infrequently, client has good days and bad da= ys >>> >>> Weight: 85lbs >>> >>> Quoted hourly rates, minimums, and confirmed private pay >>> >>> >>> Caller Name: Bob Nicholi, spouse >>> >>> Caller Phone number: 314.591.0937 >>> >>> Referral Account: Bristol Hospice >>> >>> SF LINK: >>> https:/