----==_mimepart_68c848648637_2343f82743c52a4307682c7 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi SharonSpeirs,=C2=A0 Good Day! Could you help me with Desktop S= erial Numbers and how many Desktops are behaving like this ? Also, if pos= sible share the picture of the error. Thanks,=C2=A0 Shubham K= umar Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955=C2=A0= |=C2=A0hca.freshdesk.com TheKey.com =C2=A0 We are Happy to Assist You!= = = On Thu, 11 Sep at 9:57 AM , SharonSpeirs wrote: Morning = When I get into the office I will do that and send it to you. = Thanks , appreciate the follow up = Sharon=C2=A0 = = Sharon, Speirs = General Manager = Vancouver, BC = Office: 778.279.3634 = sspeirs@thekey.com = = TheKey.ca=C2=A0=C2=A0 = = = = = = = = = = = = = = = = = = = On Thu, Sep 11, 2025 at 6:55=E2=80=AFAM Subham Banerjee wrote: = = = = = Hi Sharon, = = Good Morning! = = Could you help me with Desktop Serial Numbers and how many Desktops are = behaving like this ? Also, if possible share the picture of the error. = I will check and get back to you asap. = = = = = = Warm Regards, = = Subham Banerjee = Senior Engineer = = 8x8:=C2=A0(417) 212-7039 = Email:=C2=A0subham.banerjee@thekey.com=C2=A0 = = TheKey.com=C2=A0 = = = We are Happy to Assist You! = = = = = = = On Wed, 10 Sep at 6:39 PM , Shubham Kumar wrot= e: = = Hi SharonSpeirs,=C2=A0 = = Thanks for reaching IT Help Desk TheKey, Could you please help us with = the following details regarding the device in question? 1. Is it a Kiosk = or a Universal Desktop? 2. Please share some details =E2=80=94 such as th= e Device Serial Number or Device Name. 3. Also, if possible, could you pl= ease share what is currently showing on the screen during login? An image= or screenshot would be very helpful. Looking forward to your response. = = = = = = Thanks,=C2=A0 = Shubham Kumar = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = We are Happy to Assist You! = = = = = On Wed, 10 Sep at 6:01 PM , SharonSpeirs wrote: = Hi there = = We are having issues with our desk top=C2=A0computers in the Vancouver o= ffice and they are saying "disabled" = Is there an issue that we need to know about? At this point=C2=A0the sch= edulers desktop is working but is that going to change as well? = Please advise = Sharon = = = = Sharon Speirs = = = General Manager = = = = = = = = sspeirs@thekey.com = = = = Mobile: (778) 991-3361 Office: (778) 279-3634 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review ----==_mimepart_68c848648637_2343f82743c52a4307682c7 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi SharonSpeirs,=C2=A0 Good Day! Could you help me with Desktop Serial Numbers and how many Desktops = are behaving like this ? Also, if possible share the picture of the error= . Thanks,=C2=A0 Shubham Kumar Service Desk Engineer <span style=3D"box-siz