--0000000000007b9916064522c114 Content-Type: multipart/alternative; boundary="0000000000007b9916064522c113" --0000000000007b9916064522c113 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, I'm with you on this. As I'm getting more familiar with our features in Zoom, I want to make a change to that statement. I'll take that action back to the Zoom team and partner with legal on the appropriate message. Thanks for flagging. -- Bryan Carter VP of Inside Sales bryan.carter@thekey.com Mobile: (901) 489-3960 https://thekey.com On Thu, Dec 4, 2025 at 10:21=E2=80=AFAM Timothy Thomas wrot= e: > Thanks! > > Who determines what's written in the opt-out? "Reply STOP to cancel. Repl= y > HELP for help" > > Maybe something like "This is TheKey Home Care. Reply STOP to opt out. > Reply HELP for assistance.=E2=80=9D > > On Thu, Dec 4, 2025 at 11:16=E2=80=AFAM Matthew Albano > wrote: > >> If the local numbers are possible I think that is a great idea. Is that >> doable @Mark Warner @Vincent Gunter >> ? >> >> Matthew Albano >> Director of Inside Sales >> matthew.albano@thekey.com >> Mobile: (781) 710-0688 >> Office: (603) 884-9574 >> https://thekey.com >> *We value your feedback. Please leave us a Google review* >> >> >> >> >> On Thu, Dec 4, 2025 at 11:14=E2=80=AFAM Cristal Munoz wrote: >> >>> Hi Tim, >>> Those are great questions. @Matthew Albano = Do >>> you know how to best answer this? Also looping in @Vincent Gunter >>> and @Mark Warner . >>> >>> Best, >>> Cristal >>> >>> On Thu, Dec 4, 2025 at 11:12=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Hi Cristal, >>>> >>>> Desiree reported that Zoom text response frequency is much lower now >>>> compared to 8x8. Is there a difference in the setup that could be caus= ing >>>> an issue? We ran a test below, and the iPhone recognized it as a new n= umber >>>> and flagged it as spam. This may have been the same under 8x8. >>>> >>>> That said, is it possible for Desiree to text from local numbers for >>>> each market? That might increase the likelihood of a response. >>>> >>>> Thanks >>>> >>>> [image: image.png] >>>> >>>> -- >>>> >>>> *Tim Thomas* >>>> Head of Midwest & Canada Divisions | *TheKey* >>>> Mobile: 514.591.9387 >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Cristal Munoz >>> Inside Sales Manager >>> cmunoz@thekey.com >>> Mobile: (616) 729-8114 >>> https://thekey.com >>> >>> >> --0000000000007b9916064522c113 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Tim, I'm with you on thi= s. As I'm getting more familiar with our features in Zoom, I want to ma= ke a change to that statement. I'll take that action back to the Zoom t= eam and partner=C2=A0with legal on the appropriate message. Thanks for flag= ging. -- Bryan Carter VP of Inside Sales =20 bryan.carter@thekey.com Mobile: (901) 489-3960 https://thekey.= com <a style=3D"display:block;vertical-align:middle;max-widt