Client Experience Alert Chicago - George Pappas

------=_Part_14410_818788650.1773259287350 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit ------=_Part_14410_818788650.1773259287350 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit A new Client Experience Alert has been created for George Pappas_2026-02-23. Owner to review and determine ownership of next steps. Risk Level/ Retention Flag: High (Client/Referral at Risk of Loss) Type of Client Experience Issue: Caregiver Match Issue (Personality Mismatch, Skillset Misalignment, Cultural Fit Challenges) CEA Record: George Pappas_2026-02-23 Client Account: George Pappas Referral Account Name: North Shore Physicians Group Referral Account: North Shore Physicians Group Referral Account Owner: Claudia Cook SAP Account?: Yes ------=_Part_14410_818788650.1773259287350--