--Apple-Mail-0C52AA1D-17B2-4C38-9927-77A74DE0F0B0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I am so sorry about your family=E2=80=99s loss. I am sending yo= u all strength during this difficult time. I will reach out to Elline a= bout Margaret Caswell. Sent from my iPh= one On Jan 31, 2026, at 1= :09=E2=80=AFPM, Jinniefer Castillo <jinniefer.castillo@thekey.com> wro= te: =EF= =BB=BF Diane , I am sorry= to hear this news . My deepest condolences to you and your fami= ly . On Sat, Jan 31, 2026 at 1= 0:52=E2=80=AFAM Diane Mockenhaupt < dmockenhaupt@thekey.com > wrote: Good Morning, My mo= ther passed away peacefully this morning. I am taking next week off to= mourn and make necessary arrangements. There will not be a funeral be= cause my family is very private. T= hank you all for your support over the last months/years, which allowed me t= o be present with her through the end. I need= support with one item: Margarett Caswell Mic= helle, could you talk to Brandi about expectations of live-in care (if Marga= ret needs assistance overnight) and speak to Opey about how often she must p= rovide hands on care to Margaret overnight? Venus, c= ould you reach out to Elien Eliasoff to let her know staff is aware of the m= ove from working hourly three days a week to being live-in three days a week= ? Thank you all again! Diane = -- = Diane Mockenhaupt General Manager, Chicago Office and Michigan Office =20 dmockenhaupt@thekey.com Mobile: (224) 808-0607 Office: (847) 853-7777 = TheKey.com We value your feedback. Please leave us a Google review = --Apple-Mail-0C52AA1D-17B2-4C38-9927-77A74DE0F0B0--