--000000000000f57b9a064535c3f3 Content-Type: multipart/alternative; boundary="000000000000f57b99064535c3f2" --000000000000f57b99064535c3f2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'll find us time next week. Appreciate the partnership on this. On Thu, Dec 4, 2025 at 4:17=E2=80=AFPM Natalie Cahoone wrote: > Agree with Emma - we need to hop on a call to discuss. For services > performed in Canada, it is important that vendors like Google bill in CAD > and invoice the Canadian subsidiary(ies) directly. This ensures the > expenses are recorded in the correct legal entity, supports GST/HST > compliance, avoids unnecessary intercompany work (which we have spent the > last year unwinding), and reduces audit/tax risk. It also prevents FX > issues and keeps our Canadian statutory reporting clean. > > The above is on top of the manual work that would be required by the > PTP/RTR team to make sure the transactions are paid and reflected properl= y > on the P&L. > > Let me know if I need to coordinate a call and/or who all should be > included. > > Thank you, > > *Natalie Cahoone* > > VP, Controller | *TheKey* > > > ------------------------------ > *From:* Timothy Thomas > *Sent:* Thursday, December 4, 2025 3:38 PM > *To:* Phil Chanda > *Cc:* Emma Zumsen ; Lisa Fett lisa.fett@thekey.com>; Lyndsey Organ ; Miriam > Valdez ; An Ly ; Natalie > Cahoone ; Greg Jones > *Subject:* Re: Google Canada > > It will set us back significantly. > > On Thu, Dec 4, 2025 at 3:59=E2=80=AFPM Phil Chanda wrote: > > Hi all, > > I've called Google 2x today and they are unable to update to CAD. We wil= l > need to create a new ad account. Is this the solution that you want > to pursue? > > Thanks, > Phil > > On Thu, Dec 4, 2025 at 3:56=E2=80=AFPM Emma Zumsen wrote: > > Thanks Lisa, > > I think it would be great to hop on a call to discuss how we can correct > this so we have a sustainable and scalable solution to Canadian marketing > both from a billing perspective but also a reconciliation and planning PO= V. > > Can we find time next week to discuss? > > Thanks, > Emma > > On Thu, Dec 4, 2025 at 11:32=E2=80=AFAM Lisa Fett = wrote: > > Hi team, > > Looping in Greg and Emma as well. > > On Thu, Dec 4, 2025 at 11:27=E2=80=AFAM Lyndsey Organ > wrote: > > Hi Phil/Tim, > > Can you try again to see if we can receive bills in CAD again as we > originally did? I know you said we have to open another account, but can = we > check with our rep again to see if there is any way around this? We are > waiting to put this bill into Coupa until we can figure this out. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > On Tue, Dec 2, 2025 at 10:38=E2=80=AFAM Lyndsey Organ > wrote: > > Unfortunately, this will cause significant additional work and cost for > the AP team, as we would have to process payments outside of Coupa manual= ly > and send via wire. We need Google to change the cu