----==_mimepart_691f9ac52462e_24916de8af8732648d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Brian,=C2=A0 I will ship a device tomorrow and update you with the= tracking info. Thanks,=C2=A0 Craig Ackerson Systems = Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)838-1955=C2= =A0|=C2=A0hca.freshdesk.com =0D =0D On=0D Mon, 17 Nov at 1:24 PM=0D , BrianBoxall wrote:=0D Hi there, =0D Any update on the new work device? =0D =0D I've been on my spare personal device for almost 2 weeks. =0D =0D Thanks, =0D =0D =0D =0D On Wed, Nov 5, 2025 at 11:46=E2=80=AFAM Brian Boxall wrote: =0D =0D =0D Brian G Boxall 737 Banning Street =0D Winnipeg=C2=A0Manitoba,Canada =0D R3G2G3 =0D This is my home address =0D =0D =0D On Wed, Nov 5, 2025 at 10:57=E2=80=AFAM Rohit Biswas wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi BrianBoxall,=C2=A0 =0D =0D =0D =0D Good morning! =0D =0D =0D =0D We=E2=80=99re currently checking internally regarding your work mobile r= eplacement.=C2=A0 =0D =0D =0D =0D In the meantime, could you please share your preferred shipping address = so we=E2=80=99re ready to proceed once everything is confirmed? =0D =0D =0D =0D Please include: 1) Full name 2) Street address 3) Apartment or unit num= ber (if applicable) 4) City, State, ZIP code 5) Whether this is a home or= work address Thanks in advance, and I=E2=80=99ll keep you posted on the= next steps. =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Rohit Biswas =0D =0D Service Desk Engineer =0D =0D =0D =0D =0D =0D rohit.biswas@thekey.com =0D =0D =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D =0D =0D TheKey.com =0D =0D =0D =0D =0D =0D We are Happy to Assist You! =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 5 Nov at 11:45 AM=0D =0D , BrianBoxall wrote:=0D= =0D =0D =0D Good Morning, =0D =0D =0D =0D My Work mobile device has bricked. I took it to a Mobile repair place to= confirm it isnt anything simple to correct. =0D =0D =0D =0D Old device was a Samsung S22 Ive had for 3-4 years. =0D =0D =0D =0D I will need a replacement device. =0D =0D =0D =0D Thanks =0D =0D =0D =0D -- =0D =0D =0D =0D =0D =0D =0D =0D Brian Boxall=0D =0D =0D =0D =0D =0D =0D =0D Client Success Manager =0D =0D =C2=A0Direct 431 887 1785 =0D =0D =C2=A0Office 204 489 6000 =0D =0D =C2=A0 =0D =0D =C2=A0 =0D =0D TheKey.ca=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- =0D =0D =0D =0D Brian Boxall=0D =0D =0D =0D Client Success Manager =0D =C2=A0Direct 431 887 1785 =0D =C2=A0Office 204 489 6000 =0D =C2=A0 =0D =C2=A0 =0D TheKey.ca=C2=A0=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D -- =0D =0D =0D =0D Brian Boxall=0D =0D =0D =0D Client Success Manager =0D =C2=A0Direct 431 887 1785 =0D =C2=A0Office 204 489 6000 =0D =C2=A0 =0D =C2=A0 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_691f