--000000000000278adb064deda486 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Would it be possible for someone to share a screen and walk through this with Chris to either guide the process or see where he is getting hung up? Are there any other recommendations or ideas we might have? Thanks, Jay On Thu, 26 Mar 2026 at 06:45, Chris Brown wrote: > Good day, > > Mike just messaged me that I didn't answer the questions I was asked... > > I thought I had answered the question. This mail merge email is a one > time thing. > > Thanks, > > I just tried to send again, and it failed again. > > On Wed, Mar 25, 2026 at 11:27=E2=80=AFAM Terrence Vetter > wrote: > >> Hi Chris + Mike, >> This is approved temporarily >> How long do you need the capability to do the merges for this event? >> >> >> >> Thanks, >> Terrence Vetter >> >> >> On Wed, 25 Mar at 12:25 PM , Chris Brown wrote: >> >> Hi Mike, >> >> Any word on how you are going to help me get these invites out? I must >> step out of the office for about 2 hours right now. >> >> I tried sending to 50 emails not 250 and received the same message as >> before. How can we make this work? These invitations must go out today. >> >> Pardon me for being the squeaky wheel, but I need the oil today, please. >> >> Thanks, >> >> On Wed, Mar 25, 2026 at 7:39=E2=80=AFAM Mike Conner wrote: >> >>> Hi Chris, >>> >>> I hope you are well. TheKey limits the amount of emails that can be sen= t >>> at once to 50 unique email addresses. This policy is in place to limit = the >>> spread of malware virus containing emails. >>> >>> Please break the email down into smaller units by sending multiple >>> emails. Again, limit the total number of recipients to 50 folks, includ= ing >>> internal users who you maybe CC'ing on the email. We're sorry for any >>> inconvenience this may cause, but it's for the betterment of the compan= y. >>> >>> We appreciate your understanding in the matter. >>> >>> >>> Thanks, >>> Mike >>> >>> >>> On Wed, 25 Mar at 9:26 AM , Chris Brown wrote: >>> >>> Hi Rohit, >>> >>> As my initial email stated... "I am attempting to send an invite to >>> approx 250 people to attend an open house we are hosting in a couple of >>> weeks." >>> >>> I was instructed to use mail merge, which I have done. No one on the >>> invite list belongs to our organization. They are all external. >>> >>> Frustratingly I cannot send this mail merge email. Can you please help >>> me do that? It should be a one time thing. >>> >>> Thank you. >>> >>> On Wed, Mar 25, 2026 at 7:04=E2=80=AFAM Rohit Biswas >>> wrote: >>> >>>> Hi Chris, >>>> >>>> Good Day, >>>> =E2=80=8B >>>> Thank you for reaching out to The Key IT Support. >>>> =E2=80=8B >>>> To help us review this request appropriately, could you please share a >>>> brief *business justification* for sending this communication to >>>> external recipients? >>>> >>>> It would also be helpful to understand whether the outreach is limited >>>> to *email com