--000000000000bf0800064d3ec468 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, We wanted to inform you that a CareScout rate increase will go into* effect starting Monday*. HERE you will find the spreadsheet that houses: - The updated rates reflecting all new pricing - Updated rate cards for your reference and use As part of this update, there is also a change to the *Level 2 and Level 3 rate multipliers*: - Level 2 will be *1.15x the Level 1 rate* - Level 3 will be *1.30x the Level 1 rate* These adjustments are being made to better align with other carriers, as CareScout moves toward greater rate transparency across its network. The updated multipliers are already reflected in the spreadsheet attached. Additionally, all updates will be reflected in *Salesforce by Monday *to ensure consistency and avoid any disruption. Please take time to review these materials in advance so you are prepared to apply the correct rates moving forward and communicate any changes as needed. *GM Action Required:* Please share this information and the attached materials with your entire team to ensure full awareness and alignment ahead of Monday=E2=80=99s implementation. If you have any questions or need additional clarification, please reach out to your leadership team. Thank you for your continued partnership and support. Tiffany Silton National Director, Operations Strategy Enablement tsilton@thekey.com (760) 889-2188 TheKey.com [image: TheKey] --000000000000bf0800064d3ec468 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, We wanted to inform you that a CareScout rate incr= ease will go into effect starting Monday . HERE you wi= ll find the spreadsheet that houses: The updated rates reflecting all new pricing Updated rate cards for your reference and use = As part of this update, there is also= a change to the Lev