----==_mimepart_6930c85e655d8_2435fe60785969d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Amanda, Good afternoon. The client is inquiring about the bill rat= e. We billed at a rate of $39.00 per hour. Per the CCA we should be billi= ng at $35. May you please update the billing policy to reflect the $35 ra= te. I will be having the invoice correct for the client. Thank you. = Respectfully, =C2=A0 Sophia Jantz Collections and Contact Speci= alist 2|=C2=A0TheKey Phone: 866-226-1702 billing@thekey.com = =0D =0D On=0D Wed, 3 Dec at 4:02 PM=0D , Emilie Humbert-Borghese wrote:=0D Hi can you send me the bill by email. I can= =E2=80=99t view it online. The amount of the invoice does not match the h= ours worked so confused. Please send me the bill Emilie Borghese Sent = from my iPhone=0D =0D =0D =0D =0D ----==_mimepart_6930c85e655d8_2435fe60785969d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Amanda, =0D =0D Good afternoon. The client is inquiring about the bill r= ate. We billed at a rate of $39.00 per hour. Per the CCA we should be bil= ling at $35. May you please update the billing policy to reflect the $35 = rate. I will be having the invoice correct for the client. Thank you. =0D =0D =0D =0D =0D =0D Respectfully, =0D <div dir=3D"ltr" style=3D'margin-top: 0pt; margin-bottom: 0pt; font-weigh= t: 400; font-style: n