--000000000000977981063c545d05 Content-Type: multipart/alternative; boundary="00000000000097797f063c545d03" --00000000000097797f063c545d03 Content-Type: text/plain; charset="UTF-8" Hi Tim, We are having an issue getting Randy Snyder his settlement payout. I have gone to Coupa office hours several times to speak with Anotte. She advised that he would need to be added as a vendor and then confirm on his end for a check to be generated. This is posing a problem. He is elderly and does not understand what he needs to complete in Coupa, he attorney is also in his late 70's and isn't able to help him. Since this agreement was signed back in June they are requesting a certified check be sent to the office so that I can drop it off to them. Randy is currently undergoing surgery, my fear is if we don't get this done soon they will not utilize our service when he is released. In the month of July he spent $30,000 with us, this is not a client that we want to lose. Thanks for your help on this Tim! *Alysce Craig | Columbus General Manager* Email: alysce.craig@thekey.com M: (380) 245-8075 O: (614) 481-8888 TheKey.com TheKey.com [image: TheKey] --00000000000097797f063c545d03 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 We are having = an issue getting Randy Snyder his settlement payout. I have gone to Coupa o= ffice hours several times to speak with Anotte. She advised that he would n= eed to be added as a vendor and then confirm on his end for a check to be g= enerated. This is posing a problem. He is elderly and does not understand w= hat he needs to complete in Coupa, he attorney is also in his late 70's= and isn't able to help him.=C2=A0 Since this = agreement was signed back in June they are requesting a certified check be = sent to the office so that I can drop it off to them. Randy is currently un= dergoing surgery, my fear is if we don't get this done soon they will n= ot utilize our service when he is released. In the month of July he spent $= 30,000 with us, this is not a client that we want to lose.=C2=A0 = Thanks for your help on this Tim! A= lysce Craig | Columbus General Manager Email:=C2=A0alysce.craig @thekey.com M: (380) 245-8075 O: (614) 481-8888 TheKey.com TheKey.com = --00000000000097797f063c545d03-- --000000000000977981063c545d05 Content-Type: application/pdf; name="20250623143901176 (2).pdf" Content-Disposition: attachment; filename="20250623143901176 (2).pdf" Content-Transfer-Encoding: base64 Content-ID: X-Attachment-Id: f_mebi87p60 JVBERi0xLjQKJeLjz9MKJVJTUFMtMS4wCjQgMCBvYmoKPDwvVHlwZS9YT2JqZWN0Ci9TdWJ0eXBl L0ltYWdlCi9XaWR0aCAxNzA0Ci9IZWlnaHQgMjIwMAovQml0c1BlckNvbXBvbmVudCAxCi9Db2xv clNwYWNlL0RldmljZUdyYXkKL0ZpbHRlciAvQ0NJVFRGYXhEZWNvZGUKL0RlY29kZVBhcm1zIDw8 L0NvbHVtbnMgMTcwNCAvUm93cyAyMjAwIC9LIC0xPj4KL0xlbmd0aCA1NTIxMAo+PgpzdHJlYW0K ///ywBL/////xlgCXjLAEv/4ywBL+MsAS8ZYAlGWAJRywBKOWAJeOWAJRlgCUZYAlGWAJRlgCUZY AlGWAJRlgCUZYA1SjlgCUcsASjLAEo5YAlZVBlgCUZYA1SjlgCVlUGWAJRlgDV