Caribou Canada Expansion Weekly Update - 03/18/20225

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Monica Johnston <johnstonm@thekey.com>, Jeff Morris <jeff.morris@thekey.com>, Tyler Ng <tyler.ng@thekey.com>, Alber Diaz <adiaz@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Dulce Aganan-Coleman <dcoleman@thekey.com>, Phil Schwyter <phil@caribou.care>, Tim Ahong <tim@caribou.care>, Katherine Guildner <kguildner@thekey.com>, Troy Riha <troy.riha@thekey.com>, Umesh Shah <ushah@thekey.com>, Cara Tan <wtan@thekey.com>, John Champagne <john.champagne@thekey.com>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, "joyce.gonzalez@thekey.com" <joyce.gonzalez@thekey.com>, "germaine.daniels@thekey.com" <germaine.daniels@thekey.com>, "rcruz@thekey.com" <rcruz@thekey.com>, Lyndsey Organ <lyndsey.organ@thekey.com>, Olivia Farrow <olivia.farrow@thekey.com>, Jackie Bock <jacqueline.bock@thekey.com>, Timothy Thomas <tt@thekey.com>, Monica Johnston <johnstonm@homecareassistance.com>
CC
Cheryl Logan <cheryl.logan@thekey.com>, Donny Deshotels <donny.deshotels@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, "elisabeth.cox@thekey.com" <elisabeth.cox@thekey.com>
Date
Wed, 18 Mar 2026 13:57:13 -0700
Folder
INBOX
--000000000000fdf24e064d52b2b0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, all - We are less than one week out from go live! Below are the latest updates for the Caribou Canadian expansion project. Please reach out if you have any questions or updates! *Executive Sponsor:* Emily Kraeter *Go Live Date:* Tuesday, March 24th, 2026 *Project Status:* On track *Project Milestone:* In UAT *Project Plan*: https://docs.google.com/spreadsheets/d/1rGh6flszkA0Xj6A51tQdpwSihqC_GVLJOum= 7tgczfoU/edit?gid=3D1515857335#gid=3D1515857335 *Action Items: * - @Amanda Soukvilay : - Verify the details with Cassandra (pay range, age, recruiter alerts, French version). - Follow up with @Umesh Shah regarding the admin account creation. Can we do bulk to avoid issues with Sayvint inbound file configuration? - @Tim Ahong / @Amanda Soukvilay add Canada to the tags, branches, and portal files and re-trigger the file transfer to SFTP for @Cara Tan . Confirm in the Slack channel. - @Cara Tan Pull the historical files (including 30 days of past carelogs, active caregivers) and send them to @Tim Ahong - @Katherine Midura Add the WorkDay IDs and emails for the Canadian office staff by 3/20 (see email thread for file link) *Project Updates: * - *UAT* - Final review of the payroll file is on Thursday 3/19 to wrap up UAT. - Once the business confirms all requirements are met, we will submit for approval. - *Deployment Readiness* - The team met on 3/18 to discuss all the tasks and timing to be ready for go-live: # Description Resource Owner Start Due 1 Provide Location IDs Roxana 3/18/2026 3/18/2026 2 Job Postings in iCims Jackie 3/18/2026 3/20/2026 3 Job IDs to Caribou Jackie 3/18/2026 3/20/2026 4 Job Postings in Caribou Cassandra 3/18/2026 3/18/2026 5 CGM added to the headcount file (CAD) Katherine/Tyler 3/18/2026 3/20/2026 6 Tags, Branches and Portal files Tim/Amanda 3/18/2026 3/18/2026 7 Send historical file to Caribou (require the branches file before Monica can sends the historical file) Cara 3/18/2026 3/18/2026 8 Caribou to ingest historical files received Tim/Amanda 3/18/2026 3/20/202= 6 9 Full Branches File with all Location IDs & Mapping Tim/Amanda 3/18/2026 3/20/2026 10 Caribou Integration (Portal, Branches) Phil 3/23/2026 3/20/2026 11 Add CAD to caregiver inbound file Phil 3/23/2026 3/24/2026 12 Add CAD to the accounting report Phil 3/24/2026 3/24/2026 13 Add CAD to inbound files (admin and portals) Phil 3/24/2026 3/24/2026 14 Validate that the CAD locations and Portal are in Sayvint Umesh 3/24/202= 6 3/24/2026 15 Add CAD to reporting in Tableau John 3/31/2026 3/31/2026 16 Reporting: Terminated Caregivers Controls Germaine/Katherine 3/31/2026 3/31/2026 17 Sayvint > Upload a file to add CAD corportate team members and their branches and portals Umesh 3/31/2026 3/31/2026 - *Change Management* - *Training * - GMs/RDOs were trained on Monday, 3/16 - CGMs were trained on Wednesday, 3/18 - Recruiters will be trained on Thursday, 3/19

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