Caribou Rollout: Training Details for Caregiver Managers

From

Alyson Rohane <alyson.rohane@thekey.com>

To

Vinnette Jackson <vhenry@thekey.com>, Victoria Manto <vmanto@thekey.com>, Elena Del Rosario <edelrosario@thekey.com>, Arnetta Jordan <ajordan@thekey.com>, Angela Renee Williams <awilliams@thekey.com>, Ryan Dizon <rdizon@thekey.com>, Denise Alexander <dalexander@thekey.com>, Angie Hooks <ahooks@thekey.com>, Merrilou Garcia <mmgarcia@thekey.com>, Voltaire Valencia <vvalencia@thekey.com>, Darleen Torrente <dtorrente@thekey.com>, Karen Gat <kgat@thekey.com>, Tess Nicolas <mnicolas@thekey.com>, Angelica Candelaria <acandelaria@thekey.com>, Tracy Jackson <tracyj@thekey.com>, Pat Echols <pechols@thekey.com>, Marie Schilling <mschilling@thekey.com>, Mireya Lepore <mlepore@thekey.com>, Bethzaida Perez <bperez@thekey.com>, Mary Castano <mcastano@thekey.com>, Tonya Journigan <tjournigan@thekey.com>, Alisa Cooley <acooley@thekey.com>, Keisha Williams <kcampbell@thekey.com>, Betsy Montemayor <bmontemayor@thekey.com>, Karla Hodge <khodge@thekey.com>, Melody Snobl <melody.snobl@thekey.com>, Tammy Swain <tswain@thekey.com>, Tina Sharbonda <tsharbonda@thekey.com>, Tiffany Craft <tcraft@thekey.com>, Doris Lou <dlou@thekey.com>, Nikita Moreau <nmoreau@thekey.com>, Samantha Campbell <scampbell@thekey.com>, Melissa Caltagirone <mcaltagirone@thekey.com>, Chloe Harris <charris@thekey.com>, Eduardo Ramirez <eramirez@thekey.com>, Jaclyn Chilton <jchilton@thekey.com>, Romildah Israel <romildah.israel@thekey.com>, Cheyenne Ambrose <cambrose@thekey.com>, Teddi Farnsworth <teddi.fowler@thekey.com>, Priscila Mazzon <priscila.mazzon@thekey.com>, Carrie Cleland <ccleland@thekey.com>, Amrita Veena <amrita.veena@thekey.com>, Teresa Clark <teresa.clark@thekey.com>, Latoya Gordon <latoya.gordon@thekey.com>, Deborah Kubek <deborah.kubek@thekey.com>, Susan Rooney <susan.rooney@thekey.com>, Kathryn Sellman <kathryn.sellman@thekey.com>, Michelle Lemus <mlemus@thekey.com>, Lydia Jackson <lmjackson@thekey.com>, Monica Abanto <monica.abanto@thekey.com>, Rebecca Lynch <rebecca.lynch@th

CC

GeneralManagers <GeneralManagers@thekey.com>, Katherine Midura <kguildner@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Audra Williams <audraw@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Timothy Thomas <tt@thekey.com>, Emily Kraeter <emily.russell@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, Jessica Thomas <jessica.thomas@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>, Amy Harris <aharris@thekey.com>, Shadi Gholizadeh <shadi@thekey.com>, BethAnn Rosario <bethann.rosario@thekey.com>, Cheryl Logan <cheryl.logan@thekey.com>

Date

Wed, 29 Oct 2025 09:06:22 -0700

Folder

INBOX

--000000000000e5f67106424e5044 Content-Type: multipart/alternative; boundary="000000000000e5f67106424e5043" --000000000000e5f67106424e5043 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Caregiver Managers - We are excited to announce the upcoming rollout of Caribou, our new caregiver engagement platform, launching early December across most U.S. locations! To prepare, we=E2=80=99ll be hosting mandatory = training sessions to help you learn how to use Caribou effectively. Invites have been sent based on region; if you did not receive one or a team member is missing, please reach out so we can get them included. These sessions will cover: - How Caribou works - Caregiver Rewards - Caregiver Referrals - Point Distribution - How to use the platform to engage caregivers and drive participation Following the call, each of you will receive training materials and resources to reference as you begin using the platform. Thank you for your engagement and partnership as we bring Caribou to life! *Meetings by Region*: - *Southeast*: Wednesday, 11/12 @ 2 PM EST - *Texas/Arizona/Greater SD*: Wednesday, 11/12 @ 2 PM PST - *Northeast*: Thursday, 11/13 @ 2 PM EST - *Pacific Northwest/Greater LA/Colorado*: Thursday, 11/13 @ 2 PM PST - *Midwest*: Wednesday, 11/19 @ 2 PM CST - *Tender Rose*: Thursday, 11/20 @ 2 PM PST Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey --000000000000e5f67106424e5043 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Caregiver Managers - We ar e excited to announce the upcoming rollout of Caribou, our ne= w caregiver engagement platform, launching e arly=C2=A0 December across most U.S. locations! T o prepare, we=E2=80=99ll be hosting mandatory tra= ining sessions to help you learn how to use Caribou effectively. Invites ha= ve been sent based on region; if you did not receive one or a team member= is missing , please rea= ch out so we can get them included.=C2=A0 These sessions will cover: How Caribou works Caregiver Rewards Caregiver Referrals Point Dist= ribution How to use the platform to engage caregivers and dr= ive participation Following the= call, each of you will receive training materials an d resour= ces to reference as you begin using the platform. Thank you for your engag= ement and partnership as we bring Caribou to life! Meetings b= y Region <span style=3D"background-color:transparent;col