--00000000000016de4c064c5d2a92 Content-Type: text/plain; charset="UTF-8" Hi Team, We are currently aware of a technical issue originating with our service provider, *WellSky*, which is impacting several areas of our platform. Please be advised that this issue is causing *users to receive an error message when clicking on the Client Tab.* The IT Helpdesk has already contacted WellSky support to advocate for a resolution and determine the full scope of the disruption. - *Current Status:* Investigating (Upstream Provider Issue) - *Impacted Areas:* Client Tab within WellSky - *Workaround:* There is currently no known workaround for this error. We understand how critical these tools are to your daily operations and apologize for the disruption. We will provide further updates as soon as we have confirmation of a resolution from WellSky. Kind regards, *Mike Conner* IT Manager - Services and Support Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] --00000000000016de4c064c5d2a92 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, We are currently aware of a technic= al issue originating with our service provider, WellSky , which is im= pacting several areas of our platform. Please be advised that this is= sue is causing users to receive an error message when clicking on the Cl= ient Tab. The IT Helpdesk has already contacted WellSky support to advo= cate for a resolution and determine the full scope of the disruption. Current Status: Investigating (Upstream Provider Issue) = Impacted Areas: Client Tab within WellSky Workaround: There is currently no known workaround for this error. We understand how critical these tools are to your daily op= erations and apologize for the disruption. We will provide further updates = as soon as we have confirmation of a resolution from WellSky. Kind re= gards, Mike Conner IT Manager - S= ervices and Support Contact IT Su= pport 8am-9pm est @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.com --00000000000016de4c064c5d2a92--