Re: 09/08/25 - Action Required - $23k Open Balance - New Client Audit Results

From
Maryellen Luera <maryellen.luera@thekey.com>
To
aaponte@thekey.com, Jennifer Hitchcock <jhitchcock@thekey.com>, Andora Wells <aalvarez@thekey.com>
CC
kristy.poyner@thekey.com, Michelle Kenaga <michelle.kenaga@thekey.com>, Coddye Ring-Noonan <coddye.ringnoonan@thekey.com>, Gayle Soulides <gsoulides@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>, Audra Williams <audraw@thekey.com>, Amy Harris <aharris@thekey.com>, Araceli Gutierrez <araceli.gutierrez@thekey.com>, Cassi Gilkeson <cgilkeson@thekey.com>, Cathy Goffredo <cathy.goffredo@thekey.com>, Kimberly Guerci <kguerci@thekey.com>, Yukari Roberts <yroberts@thekey.com>, Beth Ann Rosario <bethann.rosario@thekey.com>, Claudia Hernandez <chernandez@thekey.com>, Jessica Pascasio <jpascasio@thekey.com>, Diane Mockenhaupt <dmockenhaupt@thekey.com>, Matt Nyberg <mnyberg@thekey.com>, Leigh Smith <leigh.bryantsmith@thekey.com>, Kelley Richard <krichard@thekey.com>, Tiffany Silton <tsilton@thekey.com>, Grace Labrecque <glabrecque@thekey.com>, Jennifer Geist <jennifer.geist@thekey.com>, slaxamana@thekey.com, jcittadino@thekey.com, wreid@thekey.com, csilveira@thekey.com, elizabeth.walsh@thekey.com, chall@thekey.com, jagarcia@thekey.com, ccartwright@thekey.com, joey.taylor@thekey.com, cterlesky@thekey.com, sspeirs@thekey.com, generalmanagers@thekey.com, jessica.thomas@thekey.com, emily.swackhamer@thekey.com, lhorval@thekey.com, william.schmiedeknecht@thekey.com, tpatterson@thekey.com, laurie.simpson@thekey.com, ariyan.green@thekey.com, ereaunah.thomas@thekey.com, keith.keough@thekey.com, Sarah Powers <spowers@thekey.com>, Alan Badger <abadger@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, chad.everitt@thekey.com, kevin.murray@thekey.com, alyson.rohane@thekey.com, jennifer.lane@thekey.com, laura.meister@thekey.com, amanda.ominsky@thekey.com, rachel.andersoncapone@thekey.com, glane@thekey.com, dknier@thekey.com, kjayroe@thekey.com, melani.breach@thekey.com, tt@thekey.com, jeannie.ortiz@thekey.com, geraldine.nath@thekey.com, cynthia.valdez@thekey.com
Date
Mon, 8 Sep 2025 16:31:12 -0700
Folder
INBOX
--000000000000ea8d43063e5295d1 Content-Type: multipart/alternative; boundary="000000000000ea8d41063e5295d0" --000000000000ea8d41063e5295d0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Alejandro Aponte can you please remove Rei Pea body & Peter Hirsch from the audit tracker as we have revised the missing documents. Both have been uploaded into Wellsky. @Jennifer Hitchcock is working on obtaining the payment form for Catherine Kensler. @Andora Wells is working on obtaining the POA for signer Joan Kelly. @Jennifer Hitchcock will work on uploading all cca pgs for Robert Street. Thank you. *Mary Ellen Luera* Market Lead | TheKey Mobile: 408.313.8939 Office: 408.356.0127 On Mon, Sep 8, 2025 at 2:36=E2=80=AFPM wrote: > Hello Everyone, > > > > I hope you all had a great weekend. > > > > Please see the below summary by region for clients in need of attention > due to missing or incomplete mandatory documents in accordance with our > onboarding process. Also below is a breakdown of the over $23k open balan= ce > for these client=E2=80=99s missing documentation listed by region. Please= review > and address the document attached in the link below, including any client= s > with a start month in Feb-Aug 2025 who account for over $23k of these > open balances. The deadline for September commissions is Friday October > 10th, please reach out to Alejandro Aponte, and Jeannie Ortiz with any > questions. ***Please note changes made after