----==_mimepart_69cc5b4c59dc3_2436038854831fe Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Jay,=C2=A0 I'm glad to hear that you received the device. I apolog= ize for the failure to get you the necessary items in a timely manner.=C2= =A0 If you need anything further, please let me know. Thanks,=C2= =A0 Mike =0D =0D On=0D Tue, 31 Mar at 6:37 PM=0D , Jay Bradley wr= ote:=0D =0D =0D Yes, I have received it.=C2=A0 =0D =0D =0D On Tue, 31 Mar 2026 at 11:28, Mike Conner wrote: = =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D The address is to the one you provided - 1406 Dayton St. Please see the = attached screenshot.=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Mike =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Tue, 31 Mar at 1:37 PM=0D =0D , Jay Bradley wr= ote:=0D =0D =0D =0D =0D =0D =0D =0D Can you confirm the address it was sent to? = =0D =0D It did not arrive at my home as requested (1406 Dayton Street) =0D =0D Thanks =0D =0D =0D =0D Jay =0D =0D =0D =0D Jay Bradley 778-938-3101 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Mar 31, 2026, at 10:30=E2=80=AFAM, Sushmita R = wrote: =0D =0D =0D =0D =EF=BB=BF =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D I hope you=E2=80=99re doing well. =0D =0D =0D =0D According to our tracking records, your new docking station was successf= ully delivered yesterday. Could you kindly re-confirm once =C2=A0if you h= ave received the package? Looking forward to your response. =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Regards Sushmita R =0D =0D Service Desk Engineer =0D =0D Sushmita.r@Thekey.com =0D =0D =0D =0D =0D =0D We are Happy to Assist You! =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Fri, 27 Mar at 10:37 AM=0D =0D , Mike Conner wrote:= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D I'm sorry for the significant delay. You're docking station has been ord= ered and you should receive at the above address on Monday.=C2=A0 =0D =0D =0D =0D If you have any questions, please let me know =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Mike =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 23 Mar at 3:46 PM=0D =0D , Jay Bradley wr= ote:=0D =0D =0D =0D =0D =0D =0D =0D HI Sneha, =0D =0D It will be=C2=A0 a residential address. =0D =0D 1406 Dayton Street =0D =0D Coquitlam, BC =0D =0D V3E 0G1 =0D =0D =0D =0D Regards, =0D =0D =0D =0D Jay =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Mon, 23 Mar 2026 at 12:42, Sneha Kumari wrote:= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D Good Day! =0D =0D =0D =0D =0D =0D =0D =0D This is to inform you that we checked internally regarding the shipment = status, the monitor and docking station have been marked as undelivered a= nd will need to be reordered. =0D =0D =0D =0D =0D =0D =0D =0D To proceed further, could you please confirm your complete shipping addr= ess? Additionally, k