----==_mimepart_694c2ed426ba4_23d12bc6385c56057380 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timon, We wanted to follow up to see if there has been any review = of the requested credit for Beverley Peffers on the invoices for 11/17-12= /5? Please note that we have received and posted their check for the $20.= 68. Thank you! Regards, Marc Atkinson Senior Client Account = Specialist Customer Contact & Collections Center 866-226-1702 - Main Li= ne 239-264-1290 - Direct billing@thekey.com =0D =0D On=0D Mon, 22 Dec at 8:50 AM=0D , Marc Atkinson = wrote:=0D =0D =0D Hi Timon, =0D =0D For client Beverley Peffers, please find the attached document. Beverley= did end up sending us a check for the 3 invoices for the weeks of 11/17,= 11/25, & 12/1, for only $20.68. In her documents, she sent in a couple o= f receipts showing the damage and costs that she claims was caused by our= CGs. =0D =0D May you please review this information and advise on how you want to pro= ceed? If we grant her the credit, we would need to credit $2,051.32. =0D =0D Thank you! =0D =0D Regards, =0D =0D Marc Atkinson =0D Senior Client Account Specialist =0D Customer Contact & Collections Center =0D 866-226-1702 - Main Line =0D 239-264-1290 - Direct =0D billing@thekey.com =0D =0D =0D =0D On=0D Fri, 19 Dec at 2:29 PM=0D , 175736 Beverley Peffers - Oakville wrote:=0D =0D Good Afternoon, =0D =C2=A0 =0D Please see the attached. =0D =C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =C2=A0=0D =0D =0D **HOLIDAY NOTICE**=0D =0D =0D Kindly note that our office will be closed at the end of the day on Decem= ber 24, 2025 and will reopen on January=0D 5. 2026. Staff will be checking emails intermittently on December 29th, = 30th, 31st and January 2nd, 2026.=0D =0D =0D =0D =0D =0D =0D =0D Yours truly,=0D =0D =0D =C2=A0=0D =0D =0D Colleen Peffers, Lawyer=0D =0D =0D PeffersLaw=0D =0D =0D 57 Martin Street=0D =0D =0D Milton, Ontario L9T 2R1=0D =0D =0D =C2=A0=0D =0D =0D Phone: (905) 592-2099 Fax: (905) 592-1829=0D =0D =0D Email:=0D peffers@pefferslaw.ca=0D =0D =0D =0D =0D =0D =C2=A0=0D =0D =0D =0D =0D =0D =0D =0D =0D From: Marc Atkinson =0D =0D Sent: December 19, 2025 1:21 PM =0D To: Colleen Peffers =0D Cc: timon.page@thekey.com =0D Subject: Re: 175736 Beverley Peffers - Collection of Account Balance of $= 2,812.00 on Invoices 1187737, 1193579, 1198489, & 1203256 - [#1347632]=0D= =0D =0D =0D =C2=A0 =0D =0D =0D =0D =0D Hi Colleen, =0D =0D =0D =C2=A0 =0D =0D =0D My name is Marc Atkinson from TheKey's Billing Department, reaching out = concerning the account balance of $2,812.00 for Beverley Peffers' home ca= re assistance service with=0D us. =0D =0D =0D =C2=A0 =0D =0D =0D Attached here are the 4 open invoices on her accoun. If you may please r= eview these invoices and kindly provide an update on the payment status, = that would be greatly appreciated. =0D =0D =0D =C2=A0 =0D =0D =0D Thank you! =0D =0D =0D =C2=A0 =0D =0D =0D Regards, =0D =0D =0D =C2=A0 =0D =0D =0D M