--000000000000db1042064ce80baa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Regarding the revenue slide in Cleveland: We lost two 24/7 clients who passed away, and a 30-hour VA client went on an extended vacation. Additionally, we only had one new start during January and February. Regarding staffing, Lisa Marcoguissepe, HCL, was terminated at 9:30 AM today. I will work with recruiting to find a replacement immediately. Best regards, Steve Sudberry Steve Sudberry General Manager/Partner ssudberry@thekey.com (513) 227-8521 TheKey.com [image: TheKey] On Fri, Mar 13, 2026 at 9:07=E2=80=AFAM Timothy Thomas wrot= e: > Thanks Will. Good to hear March is back on track > --000000000000db1042064ce80baa Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, = Regarding the revenue slide i= n Cleveland: We lost two 24/7 clients who p= assed away, and a 30-hour VA client went on an extended vacation. Additiona= lly, we only had one new start during January and February. Regarding staffing, Lisa Marcoguissepe, HCL, was terminate= d at 9:30 AM today. I will work with recruiting to find a replacement immed= iately. Best regards, Steve Sudberry Steve Sudberry General Manager/Partner ssudberry@thekey.com (513) 227-8521 TheKey.com <tr style=3D"font-family:roboto,Arial