--0000000000008096560643f9e1e2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, As most of you know from your recent conversations with Chris, Ashley has made the decision to step down from her role. Emily is traveling today and asked me to send this out so you have what you need ahead of your conversations with employees. Chris will share a broader announcement tomorrow. Below are aligned talking points, developed in partnership with Ashley, to help guide your discussions. We want to ensure the message is delivered with clarity, respect, and care. While we=E2=80=99re truly sad to see her go, we=E2=80=99re equally grateful= for her leadership, her impact, and the decade of heart she poured into TheKey. Her legacy is reflected in our growth, our culture, and the strength of the team she helped build. *Core Message* Ashley Mirone, SVP of Business Development, has made the decision to step down, with her last day on December 5th. She leaves TheKey after more than a decade of transforming our growth engine, strengthening our strategy, and building a team and structure that will continue to thrive for years to come. *Key Points to Reinforce* *1. Leadership & Impact* - Ashley has been a key leader for more than 10 years. - She shaped our growth strategy and elevated the business development function. - She built systems, talent, and a foundation that endures. *2. The Nature of the Transition* - This is a thoughtful decision made at a time of strength. - The transition is rooted in respect, reflection, and confidence. - Ashley is fully committed to a smooth and intentional handoff. *3. Why She=E2=80=99s Leaving* - Ashley loves building and scaling =E2=80=94 it=E2=80=99s where she thriv= es. - After helping TheKey reach this point, she=E2=80=99s ready for a new cha= llenge. *4. What Continues* - Our growth strategy remains strong and intact. - The Business Development team is resilient and prepared. - We will continue honoring =E2=80=94 and building on =E2=80=94 the moment= um she helped create. *5. What We Believe* - We are grateful for her leadership and legacy. - She will always be part of TheKey=E2=80=99s story. - And we intend to make her proud of what comes next. If any questions come up as you prepare to speak with your teams, please reach out. Sky Cross Director of Employee Experience sky.cross@thekey.com (619) 984-0522 *TheKey.com * [image: TheKey] --0000000000008096560643f9e1e2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, As most of you know from your recent conversations with Chris, Ashley ha= s made the decision to step down from her role. Emily is traveling today an= d asked me to send this out so you have what you need ahead of your convers= ations with employees. Chris will share a broader announcement tomorrow. Below are aligned talking points, developed in partnership with Ashley, = to help guide your discussions. We want to ensure the message