--000000000000cb642b064d9adbd6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vanessa Our deepest condolences to you and your family. We are here to support you in any way possible during this difficult time. I=E2=80=99ll put the care o= n hold for now. We can reinstate service when you reach out later. Regards, On Sun, Mar 22, 2026 at 6:42=E2=80=AFAM Vanessa Kee wrote: > Hi Amrita, > > I am contacting you because my father passed away last night and we will > not need any support today. > > Fatuma came last night, but I asked her to leave quite early into her > shift. She was lovely, but it was a private time with family. Happy to > cover her shift if needed. > > Marion, Margarit, Percy and Fatima were all excellent. Appreciated this > company being so organized. In the fray, I didn=E2=80=99t see you had att= ached a > calendar too. > > I am not quite sure of plans for the next day. I will be back in touch > later today. > > Thank you, > Vanessa > > Sent from my iPhone > > On Mar 17, 2026, at 2:49=E2=80=AFPM, Amrita Veena wrote: > > =EF=BB=BF > > Hi Vanessa, > > > Thank you for trusting *TheKey* with your parents' care. We are pleased > to let you know that services will begin *on March 18, 2026 @2pm.* > > We are introducing our caregivers, Marion and Percy (day shifts) and > Margarit and Fatuma (night shifts). The shift timings will be 8 a.m.=E2= =80=938 p.m. > and 8 p.m.=E2=80=938 a.m. Marion will start tomorrow at 2pm. > > Attached is a brief bio of caregivers for your reference > > I=E2=80=99m *Amrita*, the Caregiver Manager, and I work alongside *Jhonna= *. If > you ever need to make any schedule changes or adjustments, please feel fr= ee > to reach out to either of us directly. For any updates or changes to the > care plan, *Kri