Re: Caribou CAD: Draft & Training/Communication Plans Review - 3/6/2026

From
Alyson Rohane <alyson.rohane@thekey.com>
To
Katherine Midura <kmidura@thekey.com>, Timothy Thomas <tt@thekey.com>, Olivia Farrow <olivia.farrow@thekey.com>
CC
Sky Cross <sky.cross@thekey.com>, Amanda Soukvilay <amanda@caribou.care>
Date
2026-03-02 08:31:38
Folder
INBOX
--0000000000002c77c0064c0d1ff6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks, Katherine. After @Timothy Thomas reviews and approves, I plan on sharing the CareZone draft and date with @Olivia Farrow . Best *Alyson Rohane* Continuous Improvement Analyst 3 | TheKey On Mon, Mar 2, 2026 at 4:53=E2=80=AFAM Katherine Midura wrote: > Hi Alyson, > > Everything looks good to me. I am looping in Sky Cross & Olivia to assist > with our internal communication sends for Canada- Caribou Go-live. > > Katherine Midura > > Director, HR Strategic Planning | TheKey > > Mobile: 1.860.406.1641 > > > I am in the Eastern Standard Time Zone and am sending this email at a tim= e > that suits my work schedule; please do not feel obligated to reply outsid= e > of your working hours. > > > > On Thu, Feb 26, 2026 at 5:56=E2=80=AFPM Alyson Rohane > wrote: > >> Hi, @Timothy Thomas - Thanks for hopping on this >> morning! Below are the communication drafts for internal stakeholders >> (CGMs, RDs, GM) and external stakeholders (caregivers). Can you please >> review these and confirm when you are done? We are aiming to have these >> finalized and approved by Friday, 3/6/2026. >> >> *Communication Pending Tim's Approval:* >> **There are a few parts pending action from the Caribou team. Those have >> active comments that need addressing.* >> >> # Process Topic Resource Target Audience >> 4 Communication Go Live Notice #1 (Internal) Go Live Notice #1 (Internal= ) >> General >> Managers >> Regional Managers >> Regional Director >> 2 Communication Training Sessions Coming Up RD, GM & CSM - Pre Training >> Sessions >> General >> Managers >> Regional Managers >> Regional Director >> 7 Communication Go Live Notice #1 (External) Go Live Notice (External) >> >> Caregivers >> 19 Communication Go Live Notice #1 (External) - FRENCH Go Live Notice >> (External) - FRENCH >> >> Caregivers >> 6 Communication Go Live Notice #2 (Internal) Go Live Notice #2 (Internal= ) >> General >> Managers >> Regional Managers >> Regional Director >> 3 Communication Training Session Records, FAQ & Training Material Caregi= ver >> Managers - Post Training Sessions >> General >> Managers >> Regional Managers >> Regional Director >> 14 Communication Open Office Hours Office Hours Email >> General >> Managers >> Regional Managers >> Regional Director >> 8 Communication We are Live! (Internal) We are Live! (Internal) >> General >> Managers >> Regional Managers >> Regional Director >> 13 Go Live Support We are Live! (Internal) Company Wide Annoucement >> >> TheKey >> 11 Communication Hypercare Check in (Internal) >> https://docs.google.com/document/d/1aTjGHA0F2Jn-QJaby5lMRh93zRhYXOgV0IH8= TP5J_f4/edit?tab=3Dt.0 General >> Managers >> Regional Managers >> Regional Director >> Best >> >> *Alyson Rohane* >> >> Continuous Improvement Analyst 3 | TheKey >> > --0000000000002c77c0064c0d1ff6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank

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