Urgent - 24/7 Silverado Client - but bill Silverado - Please advise

From
Maria Prudhont <mprudhont@thekey.com>
To
milwaukee-intake@homecareassistance.com, Referral Referral <milwaukee-intake@thekey.com>, Ashley Alford <ashley.alford@thekey.com>, Micah Jakoblich <micah.jakoblich@thekey.com>, Timothy Thomas <tt@thekey.com>, Cristal Munoz <cmunoz@thekey.com>, Matthew Albano <matthew.albano@thekey.com>, Milwaukee On Call FD <Milwaukee-oncall@thekey.com>
Date
Fri, 20 Mar 2026 18:25:51 -0700
Folder
INBOX
--0000000000008ef20a064d7eafde Content-Type: text/plain; charset="UTF-8" Hi Team Milwaukee, *URGENT - I just got a call from Ryan in Silverado *- they need a 1 on 1 ASAP to be billed to Silverado for the following resident - - since this is being billed to Silverado did you still need me to create the SF Lead/account so we can have a schedule separately for this particular resident? Usually I create a client file and then on Wellsky assign it to Silverado for billing - is that how you guys do it for WI? Please advise if I need to create a file - Ryan Nettesheim 414 396 1953 (Caller) - Silverado - 7800 Greenbay Road - Glendale, Wi 53217 - 1 on 1 24/7 care billed to facility Silverado - Lynn Van Campen - Room number 217 - Single room - DX Agitation, Dementia - Walking with a walker - encourage to walk with a walker - Change in condition, no history of aggression and struck another resident - Higher precaution - - Redirection, etc. - Scientist by trade - likes conversations - they can walk in the first floor - loves music and reading , conversations. - @Amelia Howard @Ashley Alford @Micah Jakoblich ? Please let me know *Warmest Regards, * MARIA PRUDHONT LEAD HOME CARE ADVISOR NATIONWIDE mprudhont@thekey.com *CELL: (310) 713-8530DIRECT LINE: (424) 334-0764 * https://thekey.com --0000000000008ef20a064d7eafde Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team Milwaukee, URGENT= - I just got a call from Ryan in Silverado - they need a 1 on 1 ASAP to be billed to Silverado for th= e following resident - - since this is being billed to Silverado did you s= till need me to create the SF Lead/account so we can have a schedule separa= tely for this particular resident? Usually I create a client file and then= on Wellsky assign it to Silverado for billing - is that how you guys do it= for WI? Please advise if I need to create a file Ryan Nettesheim 414 396 1953 (Caller) Silverado 7800 Greenbay Road Glendale, Wi 53217 1 on 1 24/7 care billed to facility Silverado Lynn Van Campen - Room number 217 Single room = DX Agitation, Dementia Walking with a walker - encourage to walk with a walker Change in condition, no history of= aggression and struck another resident Higher precaution - Redirection, etc. S= cientist by trade - likes conversations - they can walk in the first floor = - loves music and reading , conversations. @Amelia Ho= ward @Ashley Alford @Micah Jakoblic= h ? Please let me know Warme= st Regards,=C2=A0 MARIA PRUDHON= T LEAD HOME CARE ADVISOR NATIONW= IDE =20 = mpru

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