----==_mimepart_68f78f3a5f26b_20b162e78843786417c Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Apologies for the delay on this; it got lost in the shuffle of everything= going on. =E2=80=8B1. Can I have access to this feature across Canad= a please? Actually, we're changing things up a bit on how this will be h= andled, at least for a while until we're firmly settled into Zoom service= s. =C2=A0When I created all the Zoom call queues (ring groups), I mimicke= d all groups based on their 8x8 configuration. =C2=A0All user call queue = memberships in Zoom *should* be the same as they were in 8x8. =C2=A0If yo= u need changes in membership to any call queues, please submit a ticket (= again, for now until we get settled.) =C2=A0 =C2=A0 =C2=A0 2. Can a = voicemail inbox fill up? I dont receive calls from caregivers (Current Ca= regivers and Caregivers Looking for work) due to call volume so how can I= make sure they don't get filled up and then caregivers can no longer lea= ve voicemails. Zoom mailboxes do not "fill up". =C2=A0Zoom, by default, = offer MUCH more storage capacity than 8x8. =C2=A0Additionally, if a mailb= ox does happen to received an extraordinary amount of messages, the syste= m will automatically begin overwriting the oldest messages. =C2=A0This wi= ll prevent "mailbox full, can't take any more messages" situation. =E2=80= =8B Thanks, Mark Warner =0D =0D On=0D Wed, 8 Oct at 9:46 AM=0D , JosephTaylor wrote:=0D Thanks Mark!! 1. Can I have access to this f= eature across=C2=A0Canada please? 2. Can a voicemail inbox fill up? I don= t receive calls from caregivers (Current Caregivers and Caregivers Lookin= g for work) due to call volume=C2=A0so how can I make sure they don't get= filled up and then caregivers can no longer leave voicemails. =0D =0D =0D =0D On Wed, Oct 8, 2025 at 9:13=E2=80=AFAM Mark Warner wrote: =0D =0D =0D =0D =0D =0D I set you up with Delete access for all Montreal call queues.=C2=A0 You= should be able to delete messages at will =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 8 Oct at 9:05 AM=0D =0D , Mark Warner wrote:= =0D =0D =0D =0D I'll get you set up for Montreal.=C2=A0 According to Zoom, storage is u= nlimited. =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 8 Oct at 9:02 AM=0D =0D , JosephTaylor wrote:=0D =0D Hey Mark, For Montreal, would I be able to = get admin power to do this? Also, will voicemails eventually fill up a ri= ng group once they reach a certain point and then no voicemails can be le= ft? Thanks,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D -- Joey Taylor =0D Directeur G=C3=A9n=C3=A9ral/General Manager =0D 514-907-5065 =0D TheKey.ca=C2=A0=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_68f78f3a5f26b_20b162e78843786417c Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Apologies for the d