Re: Request for access - Wellsky - ClearCare - CHICAGO - [#1342826]

From
Grace Johnson <clearcaresupport@homecareassistance.com>
To
chelsea.sheehan@thekey.com
CC
clearcaresupport@thekey.com, tt@thekey.com, erin.bankston@thekey.com, maryham.levesque@thekey.com
Date
Tue, 16 Dec 2025 15:40:13 +0000 (UTC)
Folder
INBOX
----==_mimepart_69417d5afcf1_1dd5fe7433563d7 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Clearcare US uses SSO, so as long as you are signed into your work account = you will be logged in. After you enter your email, you should see a CORP lo= gin button.=C2=A0 Thanks,=C2=A0 =E2=80=8B Grace TheKey Tech Suppo= rt =20=0D =20=0D On=0D Tue, 16 Dec at 10:36 AM=0D , Erin Bankston wr= ote:=0D Hello=C2=A0 everyone, =20=0D Thanks for the support.=C2=A0=20=0D =20=0D What will the password be on the first log in?=20=0D =20=0D =20=0D =20=0D On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson wrote:=20=0D =20=0D =20=0D =0D =20=0D =0D =20=0D =0D Hi all,=C2=A0=20=0D =0D =20=0D =0D I do see Chelsea listed as an admin in the Chicago agency. Please note tha= n CAN and US agencies use different login URLs.=C2=A0=20=0D =0D =20=0D =0D To access Chicago, please visit app.clearcareonline.com=0D =0D =20=0D =0D =20=0D =0D =E2=80=8BI see Erin and Maryham approved in Saviynt, so their logins shoul= d be active after about 20 minutes.=C2=A0 =20=0D =0D =20=0D =0D =20=0D =0D Thanks,=C2=A0=20=0D =0D =E2=80=8B=20=0D =0D =20=0D =0D =20=0D =0D Grace=20=0D =0D TheKey Tech Support=20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D On=0D =0D Tue, 16 Dec at 10:14 AM=0D =0D , Grace Johnson wrote:=0D =0D =20=0D =0D =20=0D =0D Hi Timothy,=C2=A0=20=0D =0D =20=0D =0D Thanks for letting me know. I'll have a look at their access now to check = for any issues. =20=0D =0D =20=0D =0D =20=0D =0D Thanks,=C2=A0=20=0D =0D =E2=80=8B=20=0D =0D =20=0D =0D =20=0D =0D Grace=20=0D =0D TheKey Tech Support=20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D On=0D =0D Tue, 16 Dec at 9:44 AM=0D =0D , Grace Johnson wrote:=0D =0D =20=0D =0D =20=0D =0D Hi Chelsea,=C2=A0=20=0D =0D =20=0D =0D All access for WellSky is managed through Saviynt. Please see the attached= guide for step by step instructions.=C2=A0 If you have any issues, please = let us know.=20=0D =0D =20=0D =0D Thanks,=C2=A0=20=0D =0D =20=0D =0D =20=0D =0D =20=0D =0D Grace=20=0D =0D TheKey Tech Support=0D =0D =0D =0D =0D =0D ----==_mimepart_69417d5afcf1_1dd5fe7433563d7 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Clearcare US uses SSO, so as long as you are signed into y= our work account you will be logged in. After you enter your email, you sho= uld see a CORP login button.=C2=A0 =0D =0D Thanks,=C2=A0 =0D =E2=80=8B =0D =0D =0D Grace =0D TheKey Tech Support =0D =0D =0D =0D On=0D Tue, 16 Dec at 10:36 AM=0D , Erin Bankston &lt;= erin.bankston@thekey.com&gt; wrote:=0D Hello=C2=A0 everyone, = =0D Thanks for the support.=C2=A0 =0D =0D What will the password be on the first log in? =0D =0D =0D =0D On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson &lt; clearcare= support@homecareassistance.com &gt; wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi all,=C2=A0 =0D =0