Re: 8X8 - New User Access - [#1186049]

From
Shibam Karmakar <itsupport@thekey.com>
To
tt@thekey.com
CC
chelsea.sheenan@thekey.com
Date
2025-08-27 17:21:24
Folder
INBOX
----==_mimepart_68af3e9452439_1dc3fa683cfc09c6611178 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chelsea ,=C2=A0 Good Day!=C2=A0 We tried reaching out to you vi= a chat regarding your 8x8 account setup, but didn=E2=80=99t receive a res= ponse. So, I=E2=80=99m sharing the details here for your reference. Your= 8x8 account has been successfully created. Please follow the steps below= to access the platform: Go to=C2=A0https://sso.8x8.com/v2/login Enter= your Key email address (e.g.,=C2=A0sample@thekey.com) Click Sign in wit= h Google SSO You=E2=80=99ll be redirected to the Google login page =E2=80= =93 log in using the same Key Google account Once logged in, you=E2=80=99= ll be taken to the 8x8 interface If you face any issues or need assista= nce, feel free to reach out. =C2=A0 Thanks,=C2=A0 =E2=80=8BShibam K= armakar=C2=A0 Service Desk Engineer Contact IT Support 24*7 @ (888)8= 38-1955=C2=A0|=C2=A0hca.freshdesk.com TheKey.com =C2=A0 We are Happ= y to Assist You! = = On Tue, 26 Aug at 2:16 PM , Shibam Karmakar wr= ote: = = Hi Timothy,=C2=A0 = = Thank you for contacting the Key IT Helpdesk! To proceed with setting u= p 8x8 access for Chelsea Sheenan, please provide the following details: -= Preferred 8x8 Aread Code - Site location for 8x8 setup = = Once we receive this information, we=E2=80=99ll initiate the necessary s= teps to complete the setup. Looking forward to your response. = = = = Thanks,=C2=A0 = =E2=80=8BShibam Karmakar=C2=A0 = = = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = On Tue, 26 Aug at 1:50 PM , TheKey Support wro= te: Apologies I made an error in Chelsea's email= address. The correct one is=C2=A0chelsea.sheehan@thekey.com = = = On Tue, Aug 26, 2025 at 12:48=E2=80=AFPM TheKey Support wrote: = = = Hi Timothy,=C2=A0 = = Thank you for submitting a request to the IT Support team. Your request = has the ticket ID 1186049 https://hca.freshdesk.com/helpdesk/tickets/1186= 049. Please use this ticket ID for any communication regarding this reque= st. The IT Support team will keep you updated on the progress to resolvin= g your ticket.=C2=A0 = = Thank you ----==_mimepart_68af3e9452439_1dc3fa683cfc09c6611178 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chelsea ,=C2=A0 Good Day!=C2=A0 We tried reaching out to you via chat regarding your 8x8 account set= up, but didn=E2=80=99t receive a response. So, I=E2=80=99m sharing the de= tails here for your reference. Your 8x8 account has been successfully created. Please follow the st= eps below to access the platform: Go to=C2=A0 https://sso.8x8.com/v2/login Enter your Key email address (e.g.,=C2=A0sample@thekey.com) Click Sign in with Google SSO You=E2=80=99ll be redirected to the Google login page =E2=80=93 log i= n using the same Key Google account Once logged in, you=E2=80=99ll be taken to the 8x8 in