----==_mimepart_6942ce527a1f8_224706861c1245371a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable I am not able to activate country code 961 (Lebanon) without engaging Zoo= m support. =C2=A0Apparently, it is on a special list of "high cost callin= g" countries. =C2=A0Please provide specific business justification in cas= e I get pushback from management. =C2=A0 Thanks,=C2=A0 Mark Warner = =0D =0D On=0D Wed, 17 Dec at 10:08 AM=0D , TheKey Support wro= te:=0D Hi Mark. =0D Desiree reported the issue below =0D =0D =0D hey=C2=A0@Tim Thomas=C2=A0I am trying to dial a Middle East phone number = but it gives me the same message as before Call cannot be completed. not = sure if I am doing something incorrectly +961 81 787 501=C2=A0this is the= number I dial 011 and then 961 81 787 501=C2=A0(edited)=C2=A0=0D =0D =0D =0D =0D On Mon, Dec 15, 2025 at 5:15=E2=80=AFPM Timothy Thomas w= rote: =0D =0D =0D Thanks, it worked. =0D =0D =0D On Mon, Dec 15, 2025 at 4:18=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Cathy, =0D =0D Whenever you have a minute will be just fine (I'm confident it will work= .) =0D =0D =0D =0D Tim, =0D =0D I created a group and included the list of users you provided.=C2=A0 Ple= ase let me know if there are any issues. =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Mark Warner =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 15 Dec at 3:58 PM=0D =0D , TheKey Support wro= te:=0D =0D Hi Mark, =0D =0D Joey Taylor =0D =0D Maria Licoudis =0D =0D Dominique Jacobs =0D =0D Kim McConnell =0D =0D Timon Page =0D =0D Kristal Parris =0D =0D Dennis Fancy =0D =0D Brian Boxall =0D =0D Chuck Terlesky =0D =0D Shawntel Sousa =0D =0D Gina Pellegrin =0D =0D Sharon Speirs =0D =0D Cathy Gerth =0D =0D Shellie Lim =0D =0D Janice Hamel =0D =0D Desire Aranjo=C2=A0 =0D =0D =0D =0D Thanks =0D =0D Tim =0D =0D =0D =0D =0D =0D =0D =0D On Mon, Dec 15, 2025 at 2:40=E2=80=AFPM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D It is.=C2=A0 I just wanted to test with Cathy as it appears her experien= ce is what kicked this off.=C2=A0 I have to create group permissions and = assigned to individuals.=C2=A0 You should now be able to dial +33 & +44 n= umbers.=C2=A0 Please test and let me know.=C2=A0 Additionally, please sen= d me a list of the specific users that will need this level of dialing. =0D= =0D =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D =0D =0D Mark Warner=0D =0D =0D =0D =0D =0D ----==_mimepart_6942ce527a1f8_224706861c1245371a Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D I am not able to activate country code 961 (Lebanon) wit= hout engaging Zoom support. =C2=A0Apparently, it is on a special list of = "high cost calling" countries. =C2=A0Please provide specific business jus= tification in case I get pushback from management. =C2=A0 =0D =0D Thanks,=C2=A0 =0D Mark Warner =0D =0D =0D =0D =0D =0D On=0D Wed, 17 Dec at