--0000000000008eb7d7064d76d647 Content-Type: multipart/alternative; boundary="0000000000008eb7d6064d76d646" --0000000000008eb7d6064d76d646 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great Info ! *Gina DiMaria* General Manager | TheKey Mobile: 831-200-5705 Office: 831-215-5133 https://www.youtube.com/watch?v=3DZVjNBxIXqos&authuser=3D0 [image: TheKey] On Fri, Mar 20, 2026 at 8:57=E2=80=AFAM Sarah Prestley wrote: > Wow! That is AMAZING to know. Thank you! > > Sarah Prestley > > Client Success Manager | TheKey > > Mobile: 707-754-8440 > > > > > On Fri, Mar 20, 2026 at 8:01=E2=80=AFAM Bridgett Scherer > wrote: > >> Hi all, >> >> Welcome to another episode of Fun Fact Friday! Today we wanted to remind >> everyone about Medallia Surveys! >> >> *Did you know... *if your client doesn't have a primary contact listed >> in Wellsky with an email, your client will not receive ANY of our Medall= ia >> Surveys? Even if your client is their own contact, you must add them to = the >> contacts in Wellsky with an email and mark them as the Primary Contact f= or >> a survey to deploy. It's super easy and should be part of your Wellsky >> client set up: >> >> [image: image.png] >> [image: image.png] >> [image: image.png] >> Please ensure that all clients - new and existing - have an email and >> primary contact associated in Wellsky. Missing this means we miss critic= al >> feedback opportunities from our clients, which are exceptionally valuabl= e >> for understanding how we can improve their experience and keep them on >> service longer. >> >> Additionally, don't forget that we have a comprehensive Medallia Playboo= k >> >> all about our survey program - what they are, when we send them, and how=