Re: 176290 Margaret Waltho - [#1278311]

From
Amanda Ilines <amanda.ilines@thekey.com>
To
Michelle Schefter <michelle.kenaga@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Sophia Jantz <billing@thekey.com>, "lito.delapena@thekey.com" <lito.delapena@thekey.com>
Date
hu, 30 Oct 2025 11
Folder
INBOX
--0000000000007798ae064261f137 Content-Type: multipart/alternative; boundary="0000000000007798ad064261f136" --0000000000007798ad064261f136 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle, When I first spoke to him, I told him we only accept PAD or credit card. He did initially ask to do e-transfer and I let him know we don=E2=80=99t acce= pt e-transfer as a payment method. Amanda Ilines Home Care Liaison 437-908-1030 TheKey.ca On Thu, Oct 30, 2025 at 11:29=E2=80=AFAM Michelle Schefter wrote: > Hi Sophia, > > I agree with Tim on the weekly billing piece. E transfer is challenging > from a payment piece as its manual to reconcile and apply. Have we > discussed PAD/ACH options with the client? > > *Michelle Schefter* > > Director of Finance | *TheKey* > > Phone: 408.837.0579 > > > > > > > ------------------------------ > *From:* Timothy Thomas > *Sent:* Thursday, October 30, 2025 8:11 AM > *To:* Sophia Jantz > *Cc:* amanda.ilines@thekey.com ; > michelle.kenaga@thekey.com ; > lito.delapena@thekey.com > *Subject:* Re: 176290 Margaret Waltho - [#1278311] > > I'm OK with E-transfer but not monthly billing. We invoice weekly. > > On Thu, Oct 30, 2025 at 10:43=E2=80=AFAM Sophia Jantz wrote: > > Hi Team, > > Good morning. I have the clients POC who reached out and would like to be > able to pay by e-transfer for this client , as well as pay on a monthly > cadence. Client is scheduled for .25 and .75. visits 7 days a week at a > rate of $10 for the .25 and $40 for the .75. The average invoice will be > approx. $130 per week . Are we able to approve this. Please advise. Than= k > you. > > > Respectfully, > > Sophia Jantz > Collections and Contact Specialist 2| TheKey > Phone: 866-226-1702 > billing@thekey.com > > > > > > > > > > > > > > > > > > > > > 1278311:611100 > > --0000000000007798ad064261f136 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle, When I first spoke to him, I told him we only accept PAD or credit c= ard. He did initially ask to do e-transfer and I let him know we don=E2=80= =99t accept e-transfer as a payment method.=C2=A0 Amanda Ilines Home Care Liaison 437-90= 8-1030 TheKey.ca On Thu, Oct 30, 2025 at 11:29=E2=80=AFAM Michelle Schefter &lt; michelle.kenaga@thekey.com &= gt; wrote: Hi Sophia,=C2=A0 I agree with Tim on the weekly billing piece. E transfer is challenging fro= m a payment piece as its manual to reconcile and apply. Have we discussed P= AD/ACH options with the client?=C2=A0=C2=A0 Michelle Schefter Director of Finance | TheKey = Phone: 408.837.0579 <p style=3D"text-align:left;