Re: Reply to Comment on Form Response #19454

From
Faith Jones <faith.jones@thekey.com>
To
Laura Horval <lhorval@thekey.com>
CC
an.ly@thekey.com, Michelle Schefter <michelle.kenaga@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, Will Reid <wreid@thekey.com>, Lyndsey Organ <lyndsey.organ@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
2025-12-11 09:37:39
Folder
INBOX
--0000000000007459480645aeed10 Content-Type: multipart/alternative; boundary="0000000000007459470645aeed0f" --0000000000007459470645aeed0f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Laura, The amount is now updated. On Thu, Dec 11, 2025 at 7:38=E2=80=AFAM Laura Horval w= rote: > It looks like we are set to send Emerson the check. I want to ensure the > amount is set correctly. I could be mistaken, but I saw a rec for > $2,145.13, which is not the correct amount that we owe Emerson. The form > that Lito filled out for us had the correct amount: $7,032. I have attach= ed > the form below. I am happy to do whatever next steps are needed to get th= is > to them. Thank you all for your help! > > > On Wed, Dec 10, 2025 at 12:34=E2=80=AFPM Faith Jones > wrote: > >> Good day all, >> >> I've received a response. I'm now awaiting a response to schedule a >> meeting to assist them in completing their onboarding form. >> >> On Wed, Dec 10, 2025 at 11:04=E2=80=AFAM wrote: >> >>> Hi Michelle, >>> >>> >>> >>> Faith manages the onboarding process and has been trying to reach out t= o >>> the client. Could you help connect the client with Faith so they can >>> complete the onboarding? >>> >>> >>> >>> The client will need to click on the Coupa invitation link and enter >>> their information to finish the setup. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> An Ly >>> >>> Accounts Payable Manager| *TheKey* >>> >>> >>> >>> >>> >>> *From:* Michelle Schefter >>> *Sent:* Wednesday, December 10, 2025 8:56 AM >>> *To:* an.ly@thekey.com; 'Laura Horval' ; 'Lito >>> Delapena' >>> *Cc:* 'Will Reid' ; 'Lyndsey Organ' >> lyndsey.organ@thekey.com>; 'Timothy Thomas' ; 'Faith >>> Jones' >>> *Subject:* Re: Reply to Comment on Form Response #19454 >>> >>> >>> >>> Thank you for the information here An, can you try and schedule a call >>> with all to ensure this one crosses the finish line? >>> >>> >>> >>> Sounds like we may need a call with the client included to walk them >>> through what additions need to be completed in order to set up profile. >>> >>> >>> >>> *Michelle Schefter* >>> >>> Director of Finance | *TheKey* >>> >>> Phone: 408.837.0579 >>> >>> >>> >>> >>> >>> >>> >>> ------------------------------ >>> >>> *From:* an.ly@thekey.com >>> *Sent:* Monday, December 8, 2025 1:34 PM >>> *To:* 'Michelle Schefter' ; 'Laura Horval' = >> lhorval@thekey.com> >>> *Cc:* 'Will Reid' ; 'Lyndsey Organ' >> lyndsey.organ@thekey.com>; 'Timothy Thomas' ; 'Lito >>> Delapena' ; 'Faith Jones' >> faith.jones@thekey.com> >>> *Subject:* RE: Reply to Comment on Form Response #19454 >>> >>> >>> >>> Hi Michelle, >>> >>> >>> >>> Faith has reached out to email provided : estambaugh@erslife.org so we >>> can assist them with the onboarding process, but we haven=E2=80=99t rec= eived a >>> response yet. >>> >>> >>> >>> An Ly >>> >>> Accounts Payable Manager| *TheKey* >>> >>> >>> >>> >>> >>> *From:* Michelle Schefter >>> *Sent:* Monday, December 8, 2025 12:21 PM

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