--0000000000008b2af1064bacb857 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Joan called and said they chose a competitor due to more hour/schedule flexibility. She is canceling AX. I asked her to keep us in mind in case they become dissatisfied with the competitor. Thanks! *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Wed, Feb 25, 2026 at 10:15=E2=80=AFAM Sarah Tenny wrote: > Hi Liesel! Can you please reschedule this for next week? I have caregiver > orientation all day tomorrow and I am booked all day on Friday. Thank you= ! > > On Wed, Feb 25, 2026 at 11:59=E2=80=AFAM Liesel Springall liesel.springall@thekey.com> wrote: > >> Hello Team, >> >> An assessment has been scheduled for the following client: >> >> - Fast Start: false >> - Anticipated Tier: Tier 2 >> - Proposed Start Date for Care: February 27, 2026 >> - Type: In Person >> >> *Client Name:* Florinda Zamudio >> >> *Phone Number:* (314) 422-6492 >> >> *Address: *, , , 63044 >> >> *Priority Zip:* >> >> *Assessment Date/Time:* 2/26/2026, 10:30 AM >> >> *Referral Account: *Word of Mouth >> >> *Salesforce Link:* Florinda Zamudio =E2=80=93 St. Louis =E2=80=93 2/27/2= 026 >> >> >> *Proposed Schedule:* >> >> - Scheduled by: Liesel Springall >> >> >> >> *Client Summary: * >> >> *This summary was generated by AI and may contain errors. This summary >> was generated on February 25, 2026 at 9:43 AM PST.* >> >> *Opportunity Overview:* >> >> - Stage is Assessment Pending for St. Louis >> >> office >> - Primary care need is End-of-Life Care for a 95-year-old client who >> is bedbound and incontinent but alert and oriented >> - Client is currently receiving hospice services through Heartland >> hospice >> - Anticipated start of care is February 27, 2026 >> - Weekly hours requested: 21-30 hours with rates quoted at $36-$40 >> - Duration of care ex