Re: Login Issue - [#1344768]

----==_mimepart_69431b9e60a54_20e3a46b2a4148785e5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Timothy,=C2=A0=0D =0D =0D =0D =0D =0D When you sign in thats what you see ? You dont see the list of Canada = locations ?=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0=0D =0D =0D =0D =0D =0D Briana Del Real =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, 17 Dec at 2:31 PM , ClearCare Support wrote: =0D =0D This is what I see when I log in now... =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, Dec 17, 2025 at 2:14=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D Hi=C2=A0Timothy,=C2=A0=0D =0D =0D =0D =0D You have been sent password reset links to your email . Please c= reate the same password for all locations . Once complete please log in u= sing the link app.clearcareonline.ca .=0D =0D =0D =0D =0D =0D =0D =0D Thanks,=C2=A0=0D =0D =0D =0D =0D Briana Del Real=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, 17 Dec at 2:03 PM , ClearCare Support wrote: =0D =0D Yes, sso has previously worked in Canada. But yes, please send= me a password reset and the link to each office url. Thanks=0D =0D =0D =0D =0D =0D =0D =0D On Wed, Dec 17, 2025 at 2:01=E2=80=AFPM Briana Del Real wrote: =0D =0D =0D =0D =0D =0D =0D Hi=C2=A0Timothy,=C2=A0=0D =0D =0D =0D =0D I don't believe SSO is on for Canada. I can send you a p= assword reset link though Subject will contain admin portal in it.=C2=A0 = =0D =0D =0D =0D =0D Thanks,=C2=A0=0D =0D =0D =0D =0D Briana=C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_69431b9e60a54_20e3a46b2a4148785e5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D =0D Hi=C2=A0Timothy,=C2=A0=0D =0D =0D =0D =0D =0D When you sign in thats what you see ? You dont see the list of Canada = locations ?=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0=0D =0D =0D =0D =0D =0D Briana Del Real =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, 17 Dec at 2:31 PM , ClearCare = Support &lt;clearcaresupport@homecareassistance.com&gt; wrote: =0D =0D This is what I see when I log in now... =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Wed, Dec 17, 2025 at 2:14=E2=80=AFPM Briana Del Real &lt; clearcaresupport@homecareassistance.com &gt; wrote: =0D= =0D =0D <div style=3D'font-family:"Helvetica Neue",Helvetica,Arial,sa