----==_mimepart_69ab9301cb3ef_cf6307101571284 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Kristal, Thank you for this update. As of today, I have not been able= to reach Ramandeep. Can you tell me if the correct contact number for he= r is 506-899-6481? Without camera footage or the involvement of local la= w enforcement, the only thing outstanding in this case is Ramandeep's sta= tement. Following this, I will be able to close out the investigation but= , unfortunately, it does not look like we will have much resolution. With= the son mentioned the government PSW as a suspected party, we will not b= e able to substantiate our caregiver's involvement-- barring Ramandeep ma= king an admission. Is there any further support you need in handling= next steps? Thank you, Chantal Grinstead Senior Employee Relati= ons Advisor | TheKey Work Mobile: 949-781-5944 Zoom Phone: 531-224-4362= ext 185323 ** I am located in the Central Time Zone and I am s= ending this at a time that suits my schedule. Please do not feel obligate= d to respond outside of your designated working hours. ** = On Fri, Mar 6 12:00 PM , Kristal wrote: = = Hi Chantal, = = I followed up this week with the son, Jeff. He mentioned that his mother= , Valerie, is "okay and not traumatized" but will like to continue holdin= g services until further notice. The money has not turned up yet but they= only suspect the OHaH PSW considering she is there for "a shorter period= of time and greater opportunity to do this". He believes waiting a coupl= e of months before reaching out is feasible. = = Their services remain on hold. = = = = Kristal Parris RN, BScN = Client Success Manager Tel: 416-488-8777 = Email: kristal.parris@thekey.com = = Website: TheKey.ca = = = = = = = = = = = = On Fri, Feb 20, 2026 at 7:20=E2=80=AFPM Kristal Parris wrote: = = = = = Hi Chantal, = = Thank you for your prompt response. Please see below: = = Are there cameras in the home?- Not currently = When was the money last confirmed to be in the wallet, and when was it f= irst noticed missing? Unsure, but the client reported "a couple of days n= ow" on Thursday Feb. 19 = Who had access to the home during that specific timeframe? Three parties= are involved: the government PSW, TheKey PSW, and a neighbour = How much money is missing, and is that amount exact or estimated? Approx= . $300-$400 so its est. = Where is the wallet normally kept, and was it moved or disturbed when th= e money was discovered missing? Unsure. According to our PSW it was out o= n the coffee table with bills under it. It could be in her purse at times= . Her son Jeff may be able to get more details on this tomorrow. = = Has a police report been filed or does the family intend to file one? No= = = = = Kristal Parris RN, BScN = Client Success Manager Tel: 416-488-8777 = Email: kristal.parris@thekey.com = = Website: TheKey.ca = = = = = = = = = On Fri, Feb 20, 2026 at 7:08=E2=80=AFPM Chantal-Marie Grinstead wrote: =