Re: 8X8 - New User Access - [#1186049]

From
Trishna Hazowary <itsupport@thekey.com>
To
tt@thekey.com
CC
chelsea.sheehan@thekey.com
Date
2025-08-28 17:05:30
Folder
INBOX
----==_mimepart_68b08c5a8fcb4_1cd3fc7d8291b7c757995a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chelsea,=C2=A0 Good Day! We tried reaching out to you via chat re= garding your 8x8 account setup, but didn=E2=80=99t receive a response. So= , I=E2=80=99m sharing the details here for your reference. Your 8x8 acco= unt has been successfully created. Please follow the steps below to acces= s the platform: 1. =C2=A0 =C2=A0Go to https://sso.8x8.com/v2/login 2. =C2= =A0 =C2=A0Enter your Key email address (e.g., sample@thekey.com) 3. =C2=A0= =C2=A0Click Sign in with Google SSO 4. =C2=A0 =C2=A0You=E2=80=99ll be re= directed to the Google login page =E2=80=93 log in using the same Key Goo= gle account 5. =C2=A0 =C2=A0Once logged in, you=E2=80=99ll be taken to th= e 8x8 interface If you face any issues or need assistance, feel free= to reach out. Warm Regards, Trishna Nath Service Desk Eng= ineer trishna.hazowary@thekey.com Contact IT Support 24*7 @ (888)838-19= 55=C2=A0|=C2=A0hca.freshdesk.com TheKey.com =C2=A0 = = On Wed, 27 Aug at 1:23 PM , Shibam Karmakar wr= ote: = = Hi Chelsea,=C2=A0 = = Good Day! = = We tried reaching out to you via chat regarding your 8x8 account setup, = but didn=E2=80=99t receive a response. So, I=E2=80=99m sharing the detail= s here for your reference. = = Your 8x8 account has been successfully created. Please follow the steps = below to access the platform: 1.=C2=A0 =C2=A0=C2=A0Go to https://sso.8x8.= com/v2/login 2.=C2=A0 =C2=A0=C2=A0Enter your Key email address (e.g., sam= ple@thekey.com) 3.=C2=A0 =C2=A0=C2=A0Click Sign in with Google SSO 4.=C2=A0= =C2=A0=C2=A0You=E2=80=99ll be redirected to the Google login page =E2=80= =93 log in using the same Key Google account 5.=C2=A0 =C2=A0=C2=A0Once lo= gged in, you=E2=80=99ll be taken to the 8x8 interface If you face any iss= ues or need assistance, feel free to reach out. = = = Thanks,=C2=A0 = =E2=80=8BShibam Karmakar=C2=A0 = = = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = On Tue, 26 Aug at 2:16 PM , Shibam Karmakar wr= ote: = = Hi Timothy,=C2=A0 = = Thank you for contacting the Key IT Helpdesk! To proceed with setting u= p 8x8 access for Chelsea Sheenan, please provide the following details: -= Preferred 8x8 Aread Code - Site location for 8x8 setup = = Once we receive this information, we=E2=80=99ll initiate the necessary s= teps to complete the setup. Looking forward to your response. = = = = Thanks,=C2=A0 = =E2=80=8BShibam Karmakar=C2=A0 = = = Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = On Tue, 26 Aug at 1:50 PM , TheKey Support wro= te: Apologies I made an error in Chelsea's email= address. The correct one is=C2=A0chelsea.sheehan@thekey.com = = = On Tue, Aug 26, 2025 at 12:48=E2=80=AFPM TheKey Support wrote