LTC & Benefit Details All Locations

From
Jeannie Ortiz <jeannie.ortiz@thekey.com>
To
Regional Directors <RegionalDirectors@thekey.com>, GeneralManagers <generalmanagers@thekey.com>
CC
Michelle Schefter <michelle.kenaga@thekey.com>
Date
Wed, 18 Feb 2026 14:55:16 -0500
Folder
INBOX
--000000000000f09aa7064b1e9128 Content-Type: multipart/alternative; boundary="000000000000f09aa5064b1e9127" --000000000000f09aa5064b1e9127 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day, I have placed the LTC & Benefit Details in a Google Drive to make this easier to view. I would like to remind you of the recent enhancements we implemented. We have removed the authorization requirement from Clear Care when you filter the spreadsheet by LTC Status. Any entry labeled as AOB indicates that the authorization can be found in NetSuite. AOB - CC: Indicates a manual AOB or that it is still in Clear Care. Please pay special attention to columns L, M, and N, which contain the client=E2=80=99s Benefit Amount, Hours, and Percent. These values correspon= d with column K, the Benefit Frequency. If a client holds a multi-layer policy, you will see additional details in columns O, P, and Q, which indicate the policy cap. For example, Client Robert Mease has a Daily Benefit Amount of $254.80, totaling up to $7,527 per month. If you have any questions, please don't hesitate to contact LTCi@thekey.com= . Thank you! --=20 Thank You, *Jeannie Ortiz* Finance Onboarding & Experience Manager | TheKey jeannie.ortiz@thekey.com *Phone:* 855.205.8007 | *Fax:* 813.693.5625 [image: image.png] --000000000000f09aa5064b1e9127 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Day, I have placed the=C2=A0 LTC &amp; Benefit Details=C2=A0 in a Google D= rive to make this easier to view.=C2=A0 =C2=A0 I would like to remind you of the recent enhancements we implemented. We have removed the authorization requirement from Clear Care when you filter the spreadsheet by LTC Status. Any entry labeled as AOB indicates that the authorization can be found in NetSuite. AOB - CC: Indicates a manual AOB or that it is still in Clear Care.=C2=A0 Please pay special attention to columns L, M, and N, which contain the clie= nt=E2=80=99s Benefit Amount, Hours, and Percent. These values correspond with column K, = the Benefit Frequency. If a client holds a multi-layer polic

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