----==_mimepart_695e605f5f23d_1f42b8069e78125580639 Content-Type: multipart/alternative; boundary="--==_mimepart_695e605f5f12e_1f42b8069e7812558059f"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_695e605f5f12e_1f42b8069e7812558059f Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Team, Good morning. May you please assist with this client. I reac= hed out to Nacy who is listed as the POA on the account due to insufficie= nt funds and invoices that are past due. She stated she knows nothing abo= ut the bill. She stated she would notify the client and that is all she c= an do. May you please advise how you would like to proceed we have 3 invo= ices due for a total of $18400.40. I have provided copies of the invoices= as well as a list . I appreciate any assistance you can provide in havin= g this resolved. Thank you Respectfully, =C2=A0 Sophia Jan= tz Collections and Contact Specialist 2|=C2=A0TheKey Phone: 866-226-170= 2 billing@thekey.com = =0D =0D On=0D Fri, 2 Jan at 10:50 AM=0D , Sophia Jantz = wrote:=0D =0D =0D Hi Team, =0D =0D Good morning. May you please assist with this client. I reached out to N= acy who is listed as the POA on the account due to insufficient funds and= invoices that are past due. She stated she knows nothing about the bill.= She stated she would notify the client and that is all she can do. May y= ou please advise how you would like to proceed we have 3 invoices due for= a total of $18400.40. I have provided copies of the invoices as well as = a list . I appreciate any assistance you can provide in having this resol= ved. Thank you =0D =0D =0D =0D =0D =0D =0D =0D =0D Respectfully, =0D =0D =0D =C2=A0 =0D Sophia Jantz =0D =0D Collections and Contact Specialist 2|=C2=A0TheKey=0D =0D Phone: 866-226-1702 =0D billing@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D Mon, 29 Dec, 2025 at 9:54 PM=0D , Brownbvrcrk wrote:=0D= =0D Turned off auto pay=0D =0D =0D =0D =0D =0D ----==_mimepart_695e605f5f12e_1f42b8069e7812558059f Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Te= am, =0D =0D Good = morning. May you please assist with this client. I reached out to Nacy wh= o is listed as the POA o