Re: Failed Payment - 164666- Linda Lyles - $8,161.99 - [#1194232]

From
Cathy Saari <collectionsteam@thekey.com>
To
elleavate@gmail.com
CC
sarah.tenny@thekey.com, emily.swackhamer@thekey.com, tthomas@thekey.com
Date
Fri, 12 Sep 2025 19:22:21 +0000
Folder
INBOX
----==_mimepart_68c472edbe3ed_1ec3fcc7d4c73e816186363 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Danielle,=C2=A0 The last payment made for $4809.00 for Linda Lyles= did not clear the bank. =C2=A0The balance now on Linda's account is now = $8161.99. =C2=A0Please let us know asap what we can help with to make thi= s account current. Thanks, Cathy Cathy Saari Client Support= Analyst 2|=C2=A0TheKey 1-866-226-1702 billing@thekey Hours-8:00am -5:= 00pm EST M-F = = On Fri, 5 Sep at 5:02 PM , Cathy Saari = wrote: = = = Hi Danielle, = = I hope all is well. =C2=A0The last 2 payments processed for your mom Lin= da's care have been returned due to insufficient funds. =C2=A0The totals = are $1575.00 and $1517.00. =C2=A0Let us know what you want to do to proce= ss these payments.=C2=A0 Your current payment of $1620 will Autopay tomor= row. = = Thanks, Cathy=C2=A0 = = = = = Cathy Saari = = Client Support Analyst 2|=C2=A0TheKey = 1-866-226-1702 = billing@thekey = Hours-8:00am -5:00pm EST M-F = = = = = = = = = = = On Wed, 3 Sep at 11:56 AM , Cathy Saari = wrote: = = Hi Danielle, = = I hope all is well. =C2=A0The last 2 payments processed for your mom Lin= da's care have been returned due to insufficient funds. =C2=A0The totals = are $1575.00 and $1517.00. =C2=A0Let us know what you want to do to proce= ss these payments. = = Thanks, Cathy=C2=A0 = = = = = Cathy Saari = = Client Support Analyst 2|=C2=A0TheKey = 1-866-226-1702 = billing@thekey = Hours-8:00am -5:00pm EST M-F = = = = = = = = On Mon, 1 Sep at 10:15 PM , Linda Lyles wrote: = Failed Payment on 8/29/2025- 164666- Linda Lyles - $1,575.00 ----==_mimepart_68c472edbe3ed_1ec3fcc7d4c73e816186363 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Da= nielle,=C2=A0 <div dir=3D"ltr" style=3D'box-sizing: border-box; word-break: break-word;= overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "Helveti= ca Neue",