--000000000000b6906a0640992529 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mark, Yes, I am referring to if someone calls lets say the "New Client Line", and leaves a voicemail. If I call them back and speak to them, I should be able to delete that VM even if its not coming to my personal line. We had that power under 8x8. Thanks, On Tue, Oct 7, 2025 at 1:35=E2=80=AFPM Mark Warner w= rote: > There should be no reason you aren't able to delete your OWN voicemails > left on your personal Zoom number. Currently, the system is not set up t= o > allow deletion of Call Queue (ring group) voicemails. Are these the > voicemails to which you are referring? > > On Tue, 7 Oct at 1:10 PM , Mark Warner wrote: > Sorry for the delay; just have had other issues that triaged with a touch > higher priority. Looking at this now. > =E2=80=8B > > > On Mon, 6 Oct at 9:15 PM , JosephTaylor joey.taylor@homecareassistance.com> wrote: > Hey Mark, > > Yes, exactly!! > > On Mon, Oct 6, 2025 at 9:11=E2=80=AFPM Mark Warner = wrote: > >> You're not able to delete your voicemails for your own Zoom account? Am >> I understanding this correctly? >> >> On Mon, 6 Oct at 3:57 PM , Rohit Biswas wrote: >> Hello JosephTaylor, >> >> Your support ticket #1244232 has been escalated to our senior team to >> ensure you receive the highest level of expertise and a swift resolution= . >> >> You'll be contacted directly by a senior support specialist with updates >> and further assistance. >> >> For real-time updates, feel free to click on >> https://hca.freshdesk.com/helpdesk/tickets/1244232. We appreciate your >> patience and are here to ensure your satisfaction. >> >> Kind Regards, >> Rohit Biswas >> Service Desk Engineer >> rohit.biswas@thekey.com >> Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> >> We are Happy to Assist You! >> >> >> > > -- > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1244232:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000b6906a0640992529 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mark, Yes, I am referring to if someone calls le= ts say the "New Client Line", and leaves a voicemail. If I call t= hem back and speak to them, I should be able to delete that VM even if its = not coming to my personal line. We had that power under 8x8. Thanks,= =C2=A0 On Tue, Oct 7, 2025 at 1:35=E2=80=AFPM Mark W= arner < itsupport@thekey.com &= gt; wrote: There should be no reason you aren't = able to delete your OWN voicemails left on your personal Zoom number.=C2=A0= Currently, the system is not set up to allow deletion of Call Queue (ring = group) voicemails.=C2=A0 Are these the voicemails to which you are referrin= g? On Tue, 7 Oct at 1:10 PM , Mark Warner < itsupport@thekey.com > wrote: Sorry for the