----==_mimepart_68c1fe30dbc79_21f3f8bb4863f9c677675e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi SharonSpeirs,=C2=A0 Thanks for reaching IT Help Desk TheKey, Coul= d you please help us with the following details regarding the device in q= uestion? 1. Is it a Kiosk or a Universal Desktop? 2. Please share some de= tails =E2=80=94 such as the Device Serial Number or Device Name. 3. Also,= if possible, could you please share what is currently showing on the scr= een during login? An image or screenshot would be very helpful. Looking f= orward to your response. Thanks,=C2=A0 Shubham Kumar Service= Desk Engineer Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.f= reshdesk.com TheKey.com =C2=A0 We are Happy to Assist You! = = On Wed, 10 Sep at 6:01 PM , SharonSpeirs wrote: = Hi there = = We are having issues with our desk top=C2=A0computers in the Vancouver o= ffice and they are saying "disabled" = Is there an issue that we need to know about? At this point=C2=A0the sch= edulers desktop is working but is that going to change as well? = Please advise = Sharon = = = = Sharon Speirs = = = General Manager = = = = = = = = sspeirs@thekey.com = = = = Mobile: (778) 991-3361 Office: (778) 279-3634 = = = = TheKey.com = = = = = We value your feedback. Please leave us a Google review ----==_mimepart_68c1fe30dbc79_21f3f8bb4863f9c677675e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi SharonSpeirs,=C2=A0 Thanks for reaching IT Help Desk TheKey, Could yo= u please help us with the following details regarding the device in quest= ion? 1. Is it a Kiosk or a Universal Desktop? 2. Please share some = details =E2=80=94 such as the Device Serial Number or Device Name. 3. = Also, if possible, could you please share what is currently showing on th= e screen during login? An image or screenshot would be very helpful. L= ooking forward to your response. Thanks,=C2=A0 Shubham Kumar Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.com = =C2=A0 <img alt=3D"TheKey" src=3D"https://attachment.freshdesk.com/inline/attac= hment?token=3DeyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjkwNjI3MzU3Mj= IsImRvbWFpbiI6ImhjYS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6NjExMTAwfQ.5lFf= 3RT0JvWCRaXBcQnMWeBW-euwMsdZUSiIqReibAk" width=3D"160" data-id=3D"2906273= 5722"