Re: 177188 Marilyn Elliot - Setup Green Shield Parent Payer & Discussion of Invoicing Methods - [#1361500]

--0000000000009942cf064831b70e Content-Type: multipart/alternative; boundary="0000000000009942ce064831b70d" --0000000000009942ce064831b70d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dennis, I believe we can give them our bank information. I will include the Payments team manager on this email. Do you have a contact number we can use to handle this part of things for you? On Fri, Jan 9, 2026 at 3:31=E2=80=AFPM Dennis Fancy wro= te: > Hi Michelle, > > I was able to connect with Green Shield and obtain the information to get > set up as a new provider in their online system. The wait will be > approximately two weeks. We will need to provide them with bank account > information for direct deposit. Can you please assist me with this? Happy > to set up a meeting early next week. Monday afternoon works if you are > available. > > Thank you, > > Dennis Fancy, BSP > General Manager | Winnipeg, MB > (204) 489-6000 > > TheKey.ca > > > [image: TheKey] > > > On Wed, Jan 7, 2026 at 4:47=E2=80=AFPM Dennis Fancy w= rote: > >> Hi Michelle, >> >> I appreciate that. Yes, I had a few issues arise this morning and had to >> decline the meeting. I look forward to touching base with you soon on th= is >> process. Private insurance for in-home care is extremely rare in Canada = and >> I was surprised that this client actually is entitled. >> >> Sincerely, >> >> Dennis Fancy, BSP >> General Manager | Winnipeg, MB >> (204) 489-6000 >> >> TheKey.ca >> >> >> [image: TheKey] >> >> >> On Wed, Jan 7, 2026 at 12:42=E2=80=AFPM Michelle Schefter > michelle.kenaga@thekey.com> wrote: >> >>> Hi Dennis, >>> >>> In short, what you have attached in writing from the insurance will >>> suffice for billing for now, however, Jeannie would still like to set u= p >>> time to go over how her team can help support you with getting this >>> insurance onboarded and the set up is correct. >>> >>> Please provide a time that works for you as we missed you on todays >>> call. >>> >>> *Michelle Schefter* >>> >>> Director of Finance | *TheKey* >>> >>> Phone: 408.837.0579 >>> >>> >>> >>> >>> >>> >>> >>> ------------------------------ >>> *From:* Jeannie Ortiz >>> *Sent:* Wednesday, January 7, 2026 9:56 AM >>> *To:* Dennis Fancy >>> *Cc:* Timothy Thomas ; Michelle Schefter >> michelle.kenaga@thekey.com>; Kristy Poyner ; >>> bboxall@thekey.com ; kristy.poyner@thekey.com >> kristy.poyner@thekey.com>; matthew.benson@thekey.com >> matthew.benson@thekey.com>; tthomas@thekey.com >>> *Subject:* Re: 177188 Marilyn Elliot - Setup Green Shield Parent Payer >>> & Discussion of Invoicing Methods - [#1361500] >>> >>> Hi Dennis, >>> >>> I hope you=E2=80=99re doing well. I understand the pressure you=E2=80= =99re facing, >>> especially with new, high acuity clients and long insurer wait times at= the >>> start of the year. I also appreciate you involving us early as Green Sh= ield >>> becomes part of the process. New payers always add complexity, and my g= oal >>> is to h