--000000000000e9cf8b06497a2771 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, team - Please see the latest updates from today's call for the Caribou Canada expansion project. Let us know if you have any questions or updates! *Project Status*: In Development *Go Live Date*: Tuesday, March 24th, 2026 *Project Plan*: https://docs.google.com/spreadsheets/d/1rGh6flszkA0Xj6A51tQdpwSihqC_GVLJOum= 7tgczfoU/edit?gid=3D804597482#gid=3D804597482 *Action Item: * - @Alyson Rohane address open RAID items with @Germaine Daniels - @Monica Johnston send the real life scenarios to @Joyce Gonzalez and Irin to validate overtime on holidays. *Project Updates: * - *Decision*: If a caregiver requests to be removed from the Caribou rewards program, TheKey will send a standardized opt-out messaging for participants, including impacts such as ineligibility for rewards and removal of clock-in/out reminders and referral SMS messages. - *Development*: - Caribou added the country field to the portal name file. - Integration will begin to work on the inbound file to include the country code. - Integration has begun working on Cerdian payroll data lake views. - Open Item: Should there be a pay code for "holiday overtime"? - Integration team will provide the accounting team with real life scenarios to validate. - *Training and Communication*: - Beginning to build out the communication and training plans. - Set some time to review at the end of February. *Project Timeline: * # TASK TITLE START DATE DUE DATE STATUS 1 Scope 12/4/2025 1/9/2026 Complete 2 Requirements 12/4/2025 1/9/2026 Complete 3 Design 12/4/2025 1/21/2026 Complete 4 Development & QA 1/12/2026 2/25/2026 In Progress 5 UAT 2/2/2026 3/16/2026 Not Started 6 Go Live 3/24/2026 3/24/2026 Not Started 7 Training and Communication 2/2/2026 3/24/2026 Not Started 8 Hypercare 3/24/2026 4/7/2026 Not Started 9 Retrospect 4/23/2026 4/23/2026 Not Started Best - *Alyson Rohane* Continuous Improvement Analyst 3 | *TheKey* ------------------------------ *From:* Alyson Rohane *Sent:* Thursday, January 22, 2026 2:50 PM *To:* Monica Johnston ; Jeff Morris ; Tyler Ng ; Alber Diaz ; Amanda Soukvilay ; Dulce Aganan-Coleman ; Phil Schwyter ; Tim Ahong ; Katherine Guildner ; Troy Riha ; Umesh Shah ; Cara Tan ; John Champagne ; Audra Williams ; Tiffany Silton ; joyce.gonzalez@thekey.com ; germaine.daniels@thekey.com ; rcruz@thekey.com ; Lyndsey Organ ; Olivia Farrow ; Jackie Bock *Cc:* Cheryl Logan ; Donny Deshotels ; Emily Kraeter ; elisabeth.cox@thekey.com *Subject:* Caribou Weekly Update - 01/21/2026 Good afternoon, all - Please see the latest updates for the Caribou Canadian Expansion project. Feel free to reach out if you have any questions or updates! *Project Status:* Development *Project Plan:* https://docs.google.com/spreadsheets/d/1rGh6flszkA0Xj6A51tQdpwSihqC_GVLJOum= 7tgczfoU/edit?gid=3D1274608398#gid=3D1274608398 *Action Items: * - @Katherine Midura follow up with legal and Nina