--000000000000ebf098064d795eb7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Sarah! Can you please provide an update regarding SOC? Thanks! *Regards,* *Liesel Springall, MHA* *Lead Home Care Advisor* liesel.springall@thekey.com Office: (773) 747-7911 https://thekey.com On Fri, Feb 20, 2026 at 10:13=E2=80=AFAM Liesel Springall wrote: > Thank you so much Sarah! > > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > > > On Fri, Feb 20, 2026 at 10:11=E2=80=AFAM Sarah Tenny > wrote: > >> Ax confirmed 2/20 2pm- phone >> >> On Fri, Feb 20, 2026 at 11:39=E2=80=AFAM Liesel Springall > liesel.springall@thekey.com> wrote: >> >>> Hello Team, >>> >>> An assessment has been scheduled for the following client: >>> >>> - Fast Start: false >>> - Anticipated Tier: Tier 2 >>> - Proposed Start Date for Care: February 16, 2026 >>> - Type: Phone >>> >>> *Client Name:* Mary Ellen Prine >>> >>> *Phone Number:* (314) 856-5262 >>> >>> *Address: *, , , 63021 >>> >>> *Priority Zip:* >>> >>> *Assessment Date/Time:* 2/21/2026, 2:00 PM >>> >>> *Referral Account: *CareScout Partnership >>> >>> *Salesforce Link:* Mary Ellen Prine =E2=80=93 St. Louis =E2=80=93 2/16/= 2026 >>> >>> >>> *Proposed Schedule:* >>> >>> - Scheduled by: Liesel Springall >>> >>> >>> >>> *Client Summary: * >>> >>> *This summary was generated by AI and may contain errors. This summary >>> was generated on February 18, 2026 at 9:25 AM PST.* >>> >>> *Opportunity Overview:* >>> >>> - Stage is Assessment Pending for Mary Ellen Prine >>> >>> - Office: St. Louis >>> >>> - Weekly hours needed: 11-20 hours with anticipated start of care on >>> February 16, 2026 (past due) >>> - Duration of care expected to be greater than 6 months >>> - Client Sta