Re: Immediate phone assessment needed- Dee Pulsipher

From
Liesel Springall <liesel.springall@thekey.com>
To
Sarah Tenny <sarah.tenny@thekey.com>
CC
stlouis-intake@homecareassistance.com
Date
Fri, 19 Sep 2025 07:32:10 -0700
Folder
INBOX
--0000000000005ef1a5063f28568f Content-Type: multipart/alternative; boundary="0000000000005ef1a3063f28568e" --0000000000005ef1a3063f28568e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning! any updates? Thanks On Fri, Sep 12, 2025 at 9:46=E2=80=AFAM Liesel Springall wrote: > Thank you Sarah! > > On Fri, Sep 12, 2025 at 9:45=E2=80=AFAM Sarah Tenny > wrote: > >> Temia and family requested I call back late this afternoon. They are in >> the middle of back to back facility tours. I will call back this afterno= on >> and update salesforce. >> >> On Fri, Sep 12, 2025 at 11:33=E2=80=AFAM Sarah Tenny >> wrote: >> >>> Received. I will reach out. >>> >>> On Fri, Sep 12, 2025 at 11:20=E2=80=AFAM Liesel Springall >> liesel.springall@thekey.com> wrote: >>> >>>> Hello , >>>> >>>> The below Opportunity is ready for an assessment! An intake call has >>>> already been conducted. Please contact the caller to introduce yoursel= f and >>>> confirm the assessment date/time. >>>> >>>> **Please confirm the CSM completing assessment. ** >>>> >>>> Assessment Date and Time: 9/12 as soon as possible *Please call Temia, >>>> daughter (314) 403-4214 >>>> >>>> Client Name: Dee Pulsipher >>>> >>>> Chatter Notes: Spoke with Brit and Dee"s wife Neoila. He is at >>>> Missouri Baptist hospital and he is getting DC today. History of CVA, >>>> infections and numerous hospitalizations. Family does not know if he w= ill >>>> be going back home with his wife or a facility. He is on hospice servi= ces >>>> as well. Needs hands on assistance with ADLS-bathing, dressing, toilet= ing >>>> and feeding. Neoila stated she does not need meal preparation as she w= ill >>>> be preparing meals. Dee does have a LTCI but it does not go into effec= t >>>> until 3 months. Rates quoted: $36-$40. They are wanting to proceed wit= h a >>>> phone assessment immediately and asked for CSM to call Temia (314) 403= -4214 >>>> which is Dee's daughter >>>> >>>> - >>>> - >>>> >>>> >>>> Caller Name: Temia >>>> >>>> Caller Phone number: (314) 403-4214 >>>> >>>> Referral Account: Web lead >>>> >>>> SF LINK: >>>> https://homecareassistance.lightning.force.com/lightning/r/Assessment_= _c/a0NUH000007ao2H2AQ/view?ws=3D%2Flightning%2Fr%2FLead%2F00QUH00000PW0Ed2A= L%2Fview%3Fchannel%3DOPEN_CTI >>>> >>>> Range Quoted: $36-$40 >>>> >>>> Address: 843 Briarfarm Ln, St Louis MO 63122 >>>> >>>> Weekly Hours: TBD at AX >>>> >>>> Duration of Care:1-6 months >>>> >>>> ANTICIPATED SOC:9/13 >>>> >>>> >>>> -- >>>> >>>> Regards, >>>> >>>> *Liesel Springall,MHA* >>>> >>>> *Regional Intake Manager* >>>> >>>> *liesel.springall@thekey.com * >>>> >>>> TheKey.com >>>> >>>> [image: image.png] >>>> >>> >>> >>> -- >>> Sarah Tenny, BSN, MSN >>> Client Success Manager >>> sarah.tenny@thekey.com >>> Mobile: (314) 718-6255 >>> Office: (314) 863-8989 >>> TheKey.com >>> *We value your feedback. Please leave us a Google review >>> * >>> >>> >> >> >> -- >> Sarah Tenny, BSN, MSN >> Client Success Manage

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