--0000000000004d284b064628c920 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi It seems to be working now,,,Thank you all so much Cathy *Cathy Gerth* *Client Success Manager * *Direct: 778-403-6148* *Office:* 778-279-3634 Email: cgerth@thekey.com [image: TheKey] On Mon, Dec 15, 2025 at 11:40=E2=80=AFAM Mark Warner = wrote: > It is. I just wanted to test with Cathy as it appears her experience is > what kicked this off. I have to create group permissions and assigned to > individuals. You should now be able to dial +33 & +44 numbers. Please > test and let me know. Additionally, please send me a list of the specifi= c > users that will need this level of dialing. > > Thanks, > Mark Warner > > > On Mon, 15 Dec at 2:06 PM , TheKey Support wrote: > Hi Mark, > > I tested zoom using my app and I could not call the UK nor the US using > the country code or the full number. > > It's clear that international calling is blocked. > > On Mon, Dec 15, 2025 at 1:38=E2=80=AFPM Mark Warner wrote: > >> Hi Cathy, >> Any luck with those test calls? >> >> Thanks, >> Mark Warner >> >> >> On Fri, 12 Dec at 8:29 AM , Mark Warner wrote: >> Hi Cathy, >> Please test +44 and +33 calls and let me know how it goes. >> >> Thanks, >> Mark Warner >> >> >> On Thu, 11 Dec at 10:16 PM , Cathy Gerth >> wrote: >> Hello >> The first # 44 1773 785005 Great Britian >> >> The second # 1 866 475-4967 >> It would connect with thekey main line - but when I tried to connect by >> pressing 1 to the selected office - it says I am not authorized to make >> international calls >> >> Thank you >> . >> Cathy >> >> *Cathy Gerth* >> *Client Success Manager * >> *Direct: 778-403-6148* >> *Office:* 778-279-3634 >> Email: cgerth@thekey.com >> >> [image: TheKey] >> >> >> >> >> >> >> >> >> 1336802:611100 > --0000000000004d284b064628c920 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi It seems to be working now,,,Thank you all so much Cathy Cathy Gerth Client Success Manager=C2=A0 Direct: 778-= 403-6148 Office: =C2=A0778-279= -3634 Email:=C2=A0 cgerth@thekey.com = = On Mon, Dec 15, 2025 at 11:40=E2=80=AFAM Mark Warne= r < itsupport@t= hekey.com > wrote: It is.=C2=A0 I just wanted to test with Cathy as it appear= s her experience is what kicked this off.=C2=A0 I have to create group perm= issions and assigned to individuals.=C2=A0 You should now be able to dial += 33 & +44 numbers.=C2=A0 Please test and let me= know.=C2=A0 Additionally, please send me a list of the specific users that= wil