Re: 150290 CDHC - Review of Payment 1039763, Status Denials w/ ABC, & Confirm DOS/Invoice Moves to Private Pay - [#1417550]

From
Chuck Terlesky <cterlesky@thekey.com>
To
Shawntel Sousa <ssousa@thekey.com>
CC
Marc Atkinson <collectionsteam@thekey.com>, tt@thekey.com, lito.delapena@thekey.com, michelle.kenaga@thekey.com
Date
2026-02-06 10:37:54
Folder
INBOX
--000000000000bc9e6d064a2b40bb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, Thank you for providing the Alberta BC statement of payments. After reviewing the balances, I can confirm that these are approved for transfer to the clients' private pay accounts. Please proceed with the necessary updates, and let us know if anything else is needed. Chuck On Fri, Feb 6, 2026 at 10:07=E2=80=AFAM Shawntel Sousa = wrote: > Hi, > > All extra $ payers so please proceed with moving forward. > > *Respectfully, * > > *Shawntel Sousa, LPN* > > Client Success Manager | TheKey > > Mobile: 403-305-6588 Office: 403-301-3777 > > > > > > > On Fri, Feb 6, 2026 at 9:44=E2=80=AFAM Marc Atkinson > wrote: > >> Hi Shawntel and Chuck, >> >> Please find the attached Alberta BC statement of payments for our most >> recent payment. >> >> Seen below are the clients who have balances that we need to review to >> move over to their private pay accounts for payments. >> >> Please review and confirm if it is approved to move all balances over to >> the clients. >> >> Thank you. >> >> Client Date of Service CDHC Denial Explanation Claimed Amount CDHC >> Payment Client Responsibility >> 146691 Mary Albo CDHC >> 1/14/2026 Multiple care agencies $68.06 $1.70 $66.36 >> 1/15/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 1/16/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 1/19/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 1/21/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 1/22/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 1/23/2026 Multiple care agencies $68.06 $0.00 $68.06 >> 146691 Mary Albo CDHC >> Total $476.42 $1.70 $474.72 >> 146772 Fred (Gottfried) Asbjornhus CDHC >> 1/22/2026 2/6: Per ABC, 121.24 hours are correct. Client began exceeding >> hours on 1/22 $204.18 $42.20 $161.98 >> 1/23/2026 2/6: Per ABC, 121.24 hours are correct. Client began exceeding >> hours on 1/22 $204.18 $0.00 $204.18 >> 1/24/2026 2/6: Per ABC, 121.24 hours are correct. Client began exceeding >> hours on 1/22 $204.18 $0.00 $204.18 >> 1/25/2026 2/6: Per ABC, 121.24 hours are correct. Client began exceeding >> hours on 1/22 $204.18 $0.00 $204.18 >> 146772 Fred (Gottfried) Asbjornhus CDHC >> Total $816.72 $42.20 $774.52 >> 146925 Alan (William) Dalgliesh CDHC 1/12/2026 2/6: Per ABC, 163.15 >> hours are correct. Client began exceeding hours as of 1/12 $595.53 $0.34 >> $595.19 >> 1/13/2026 2/6: Per ABC, 163.15 hours are correct. Client began exceeding >> hours as of 1/12 $595.53 $0.00 $595.53 >> 1/14/2026 2/6: Per ABC, 163.15 hours are correct. Client began exceeding >> hours as of 1/12 $595.53 $0.00 $595.53 >> 1/15/2026 2/6: Per ABC, 163.15 hours are correct. Client began exceeding >> hours as of 1/12 $595.53 $0.00 $595.53 >> 1/16/2026 2/6: Per ABC, 163.15 hours are correct. Client began exceeding >> hours as of 1/12 $595.53 $0.00 $595.53 >> 1/17/2026 2/6: Per ABC, 163.15 hours are correct. Client began exceeding >> hours as of 1/12 $595.53 $

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