--00000000000013ee8706493e052d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It would be great to send emails to the CGs. I think the acknowledgement would mean a lot. We have a spreadsheet of everything so should be fairly easy to pull a list together. On Sun, Jan 25, 2026 at 4:24=E2=80=AFPM Emily Kraeter wrote: > We got really lucky here - just a little bit of ice - but parts of Texas > saw a good amount of snow and a lot of ice. > > Let me know how we can support - approve groccery delivery/gift cards if > food went bad due to power outage bad, pay for a hotel for a day or two i= f > we have a really bad situation. etc. > > Also - all the CGs coverting to live ins etc to keep clients safe - would > love to have names and a little detail so I can get an email to them from > Chris or me at minimum. > > Stay safe! > > On Sun, Jan 25, 2026 at 1:22=E2=80=AFPM Timothy Thomas wr= ote: > >> Nothing we can=E2=80=99t handle :) >> >> On Sun, Jan 25, 2026 at 4:03=E2=80=AFPM BethAnn Rosario > bethann.rosario@thekey.com> wrote: >> >>> Hi, >>> >>> Thanks for checking. Nashville has been hit the hardest. Lots of ice. >>> Office staff with no power but safe. And then Lynchburg/Roanoke was al= so >>> hit hard with snow and ice. Team had good plans for coverage for >>> clients/cg safety in advance. Cg packed bags and converted to live ins = or >>> clients canceled so cg could stay home safely. Will be a revenue hit ac= ross >>> the region for certain. >>> >>> Hope you=E2=80=99re staying warm and safe in Texas >>> >>> BA >>> >>> >>> On Sun, Jan 25, 2026 at 3:56=E2=80=AFPM Kimberly Guerci >>> wrote: >>> >>>> It's been busy for the teams and a lot of shift cancellations but they >>>> prepared well and are backing up the after hours teams. Clients that c= an't >>>> be without care are all covered. Tonight and tomorrow morning will lik= ely >>>> be just as busy since the ice started about an hour ago on top of abou= t 8 >>>> inches of snow. >>>> >>>> >>>> On Sun, Jan 25, 2026, 3:51=E2=80=AFPM Emily Kraeter >>>> wrote: >>>> >>>>> Just checking in to see how your teams and clients are doing with the >>>>> bad weather=E2=80=A6 >>>>> >>>>> >>>>> *Emily Kraeter* >>>>> Chief People Officer | *TheKey* >>>>> >>>>> [image: TheKey] >>>>> >>>> > > -- > > *Emily Kraeter* > Chief People Officer | *TheKey* > > [image: TheKey] > --00000000000013ee8706493e052d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It would be great to send emails to the CGs. I think the = acknowledgement would mean a lot. We have a spreadsheet of everything so sh= ould be fairly easy to pull a list together. On S= un, Jan 25, 2026 at 4:24=E2=80=AFPM Emily Kraeter < emily.kraeter@thekey.com > wrote: We got really lucky here - just a little bit of ice = - but parts of Texas saw a good amount of snow and a lot of ice. Let me know how we can support - approve groccery delivery/gift ca= rds if food went bad due to power outage ba