--000000000000509267064cac9714 Content-Type: multipart/alternative; boundary="000000000000509266064cac9712" --000000000000509266064cac9712 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tony and Jill, Thank you for trusting *TheKey* with your mom's care. We are pleased to let you know that services will begin *on March 16, 2026* We are introducing our caregiver, Diana Atsu-Darko. The shift timings will be 11:30 a.m. to 3:30 p.m. on Mondays, Wednesdays and Fridays. Attached is a brief bio of Diana for your reference I=E2=80=99m *Amrita*, the Caregiver Manager, and I work alongside *Jhonna*.= If you ever need to make any schedule changes or adjustments, please feel free to reach out to either of us directly. For any updates or changes to the care plan, *Krista Lalonde,* our Client Success Manager, is your point of contact. They are also copied in this email. Our on-call team members, *Mi= na and Carolyn* (copied on this email, ontario-staffing), are also available after hours and on weekends. I=E2=80=99ve CC=E2=80=99d the team here so yo= u have everyone=E2=80=99s contact information in one place. Please don=E2=80=99t hesitate to reach out if you have any questions, we=E2= =80=99re here to help. Thanks, *Amrita Lekshmi Veena* *Caregiver Manager* Office 416-488-8777 TheKey.ca [image: TheKey] --000000000000509266064cac9712 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tony and Jill, Thank yo= u for trusting=C2=A0 TheKey =C2=A0with your mom's care. = We are pleased to let you know that services will begin=C2=A0 on March 16= , 2026 We are introducing=C2=A0 our caregiver, Diana Atsu-Darko. = The shift timings will be 11:30 a.m. to 3:30 p.m. on Mondays, Wednesdays an= d Fridays. Attached=C2=A0 is a brief bio of Diana for your reference I=E2=80=99m=C2=A0 Amrita , the Caregiver Manager, and I work alo= ngside=C2=A0 Jhonna . If you ever need to make any schedule changes or= adjustments, please feel free to reach out to either of us directly. For a= ny updates or changes to the care plan, Krista Lalonde, our Client S= uccess Manager, is