--0000000000002ae10a0648d89867 Content-Type: multipart/alternative; boundary="0000000000002ae1090648d89866" --0000000000002ae1090648d89866 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Yes; will do. Have you approved all business terms already (pricing, length, etc.)? On Tue, Jan 20, 2026 at 1:18=E2=80=AFPM Timothy Thomas wrot= e: > Hi Steve, > > Our french language compliance contractor in Quebec requires a new servic= e > contract. All attached with english translation provided. Could you look > this over and let me know if I'm clear to execute? > > Thanks > Tim > > ---------- Forwarded message --------- > From: Chantal Larouche > Date: Wed, Dec 3, 2025 at 3:54=E2=80=AFPM > Subject: Renewal of Service Contract =E2=80=93 GP Conceptal (HCA =E2=80= =93 The Key) > To: Timothy Thomas > Cc: Jessica Garvin > > > Dear Tim, > > First, thank you for your continued trust and partnership over the years. > It has been quite a journey, and the recent approval of your program brin= gs > great joy to all of us here at GPC! It has truly been an honour to > represent your francization file as a proxy and as a Director of > Francization since 2021. > > Since we began collaborating with Home Care Assistance, The Key, on its > francization process in 2021, it has been both a privilege and an > inspiration to support an organization so deeply dedicated to giving peop= le > a healthier tomorrow. The commitment your teams demonstrate to patients, > colleagues, and communities truly reflects values we share and deeply > respect. > > As our previous service contract, naming me Director of Francization, > reached its expiration on November 30, 2023, please find attached the > renewal contract for your review. This also includes Annex A referenced i= n > the contract (the Resolution dated October 18, 2022, approved by your > Board). As you know, this option does not designate me as an employee nor > as a member of your Board of Directors. Should you wish to continue with > this nomination, attached is a revised contract for your consideration, > ensuring the continuity of the quality and level of service you expect. I > am also enclosing a template of our confidentiality agreement. > > As you may know, we=E2=80=99ve kept our rates unchanged for several years= , even as > operating costs have steadily increased. We intentionally made this choic= e > to support our valued, long-term clients and invest in lasting > relationships. To continue providing the level of quality and service you > expect, this modest rate increase is *effective as of January 1, 2026*. > As a token of appreciation for your loyalty, you will continue to receive= a > preferential rate that remains below our current standard pricing. In > transparency, your file became increasingly complex with the ongoing > resistance from the OQLF since March 2023 and given the many challenges > your organization has faced in recent years, we were not comfortable > proposing a r