----==_mimepart_6957e935dc61b_23c1336c57a8933398e4 Content-Type: multipart/alternative; boundary="--==_mimepart_6957e935dc4bd_23c1336c57a8933397c2"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_6957e935dc4bd_23c1336c57a8933397c2 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Team, Good morning. May you please assist with this client. I reac= hed out to Nacy who is listed as the POA on the account due to insufficie= nt funds and invoices that are past due. She stated she knows nothing abo= ut the bill. She stated she would notify the client and that is all she c= an do. May you please advise how you would like to proceed we have 3 invo= ices due for a total of $18400.40. I have provided copies of the invoices= as well as a list . I appreciate any assistance you can provide in havin= g this resolved. Thank you Respectfully, =C2=A0= Sophia Jantz Collections and Contact Specialist 2|=C2=A0TheKey Phone:= 866-226-1702 billing@thekey.com = =0D =0D On=0D Mon, 29 Dec, 2025 at 9:54 PM=0D , Brownbvrcrk wrote:=0D= =0D Turned off auto pay=0D =0D =0D =0D =0D ----==_mimepart_6957e935dc4bd_23c1336c57a8933397c2 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Team, =0D =0D Good morning. May you please assist with this client. I = reached out to Nacy who is listed as the POA on the account due to insuff= icient funds and invoices that are past due. She stated she knows nothing= about the bill. She stated she would notify the client and that is all s= he can do. May you please advise how you would like to proceed we have 3 = invoices due for a total of $18400.40. I have provided copies of the invo= ices as well as a list . I appreciate any assistance you can provide in h= aving this resolved. Thank you =0D =0D =0D =0D =0D =0D =0D =0D =0D Respectfully, =0D =0D =0D =C2=A0 =0D <span dir=3D"ltr" style=3D= "font-weight: 700; font-style: normal; font-size: 10pt; font-family: Verd= ana, sans-serif; box-sizing: border-